ProZ.com videos » ProZ.com event videos » Live Q&A Recording - Konstantin Kisin

Posted by Sales Admin on Dec 7, 2010 57 views


Live Q&A session recording with France 2010 event virtual companion presenter Konstantin Kisin for the following session: Understanding Your Client In this presentation Konstantin Kisin goes over some of the most effective ways of building productive, long-term relationships with clients, including: • Identifying your key clients • Understanding WHO your clients are (not as obvious as you think :)) • Grasping the difference between selling translations and providing a service • Finding out your clients' values • Finding out your own values • Identifying and then bridging the gap between your values and those of your clients • Building long-term relationships and how this will benefit your business • The attitude that underpins successful relationships A live Q&A session with the presenter will follow the presentation video.

Language: English


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