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Date and time: 09:30-18:00, Saturday, 17 November, 2012 NOTE: This session has already been held
Room: Conference Room
When you attend the event, you will learn how to:
Understand the psychology of interpersonal communication & negotiations
Establish instant rapport with other people
Improve the effectiveness of your verbal and non-verbal communication
Present a clear, consistent and professional image
Increase your rates without losing clients
Negotiate with confidence and style
Handle emotion and use it to your advantage
Elegantly gather information about your clients and their requirements
Deal with challenging clients and resolve disagreements
Ensure that you are respected and valued by your clients
The workshop is a highly practical, interactive and experiential event. Instead of presenting scientific theories and dry marketing talk, our engaging trainers create a stimulating learning environment where you can learn how rather than learning about.
Konstantin Kisin (United Kingdom)
Bio: Konstantin Kisin is a highly successful legal, financial and video games translator. Since joining ProZ.com in 2004, he has made full use of the website to propel his business to new heights and build long-term relationships with clients and colleagues.
A regular contributor to Proz.com on the business side of translation, Konstantin has extensive training in the psychology of communication and human behaviour. Sharing his attitude to doing business with his customary passion and enthusiasm, Konstantin's mission is to assist freelancers the world over in establishing professional relationships with clients, making more money, working less and having more fun.