ProZ.com 2016 international conference - Stockholm, SwedenA noble profession: The human face of translation
entered by members for this conference
The Outsourcing Freelancer: Outsourcing in the context of workload & CRM (Client Relationship Management) Date and time: 11:00-12:00, Sunday, 4 September, 2016
NOTE: This session has already been held
Room: Triple Guldgränd Room
Our future is shaped by the changing landscape of our profession, that is, by our role as freelancers in the language industry, but also by technological advancements and the demands of a content-driven, global and digitized market. Outsourcing as a freelancer holds many benefits for our clients, our colleagues and us. But it's not an easy venture. In addition to our reputation as reliable and capable translators in our own language combinations and specialized fields, we also have to keep liabilities and our customer relationship management in mind. In this presentation I want so share my experience in going from freelancer to an outsourcing freelancer and share some valuable lessons I have learned along the way. This includes the interpersonal contact with clients and translators on a level that most corporate agencies cannot or do not want to offer. As a “breed” between freelancers and agencies, we can leverage the circumstances of how we shape our business to the mutual benefit for clients, collaborators, and ourselves—ultimately creating a workspace that offers room for personal and entrepreneurial growth.
|Tanya Quintieri (Czech Republic), The Outsourcing Freelancer|
| Bio: Outsourcing freelancer at The Translators, President of the DVÜD e. V., organizer of events for translators and interpreters. Certified translator (CoC) for German and English, specialized in marketing and transcreation. Mentor and mentee, blogger and digital native. |
Being a committed entrepreneur, I love to share my knowledge and experience gained in more than 14 years of successful freelancing. I have been invited to speak at conferences, barcamps and universities throughout Europe. My favorite topics are young professionals, social media marketing (always challenging its effectiveness), corporate identity, cooperation opportunities for freelancers, as well as customer acquisition and—much more important!—customer retention.
In my free time, I love to cook (I’m a gourmet foodie) and dance Salsa. My favorite pastime is spending time with my family and loved ones. I’d prefer a good TED talk over regular TV at any time, which explains why I don’t even own a TV set.
Web site: http://the-translators.com
ProZ.com member: Tanya Quintieri
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