Error: Save failed when using across check-out wizard
Thread poster: Jessica West
Jessica West
Jessica West  Identity Verified
United Kingdom
Local time: 01:00
Russian to English
+ ...
Jun 1, 2008

I've been trying to export translations I've completed into their original Word format using the across personal version 4.0 check-out wizard but each time an error message comes up saying "save failed". Needless to say, no translation has been outputted and I am beginning to go mad wondering what exactly is going on. I am running Vista and the original documents were in 97-2003 format so maybe there is a backwards compatibility problem somewhere along the line? I definitely didn't have any issu... See more
I've been trying to export translations I've completed into their original Word format using the across personal version 4.0 check-out wizard but each time an error message comes up saying "save failed". Needless to say, no translation has been outputted and I am beginning to go mad wondering what exactly is going on. I am running Vista and the original documents were in 97-2003 format so maybe there is a backwards compatibility problem somewhere along the line? I definitely didn't have any issues uploading them into across. Has anyone else had the same problem? I would be most grateful for any help as I really don't know how to solve it! Thanks in advanceCollapse


 
Karen Picolin
Karen Picolin  Identity Verified
Brazil
German to Portuguese
+ ...
Across Support service Jun 2, 2008

Hi Jessica,

Across has a very nice support service. Normally they are quite quick in solving any problems.

Try asking them.

Hope that helps!

Karen


 


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Error: Save failed when using across check-out wizard






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