Trouble Starting a New Project in Across 5
Thread poster: alpinegroove
Local time: 15:23
Hebrew to English
May 19, 2010

I am trying to use the Project Wizard to start a new translation project.
The problem occurs when I try to add files to the new project (the second screen).
After I select a file that is supposed to be supported, when I click on Next, I get the following error message:
This document type is not supported by Across.
I tried all the following file types: .doc, .txt, .rtf, .xls. All of these are supposed to be supported, but I always get the same error message.

How do I get passed this stage in the Wizard? Is there another way to start a new translation project?


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Local time: 06:23
Try to reinstall Across May 27, 2010

It looks like the same problem as you are having with Alignment ("Alignment Wizard - "Next" is Grayscaled").
Do you have MS Office installed? It won't work without it.
If yes, try to reinstall Across.

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Local time: 15:23
Hebrew to English
MS Word Solved It May 27, 2010

I didn't realize it had to be installed. I thought it was enough to have .doc documents. After installing it, the problem was solved.

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Radu Nicolaescu  Identity Verified
Local time: 01:23
Member (2006)
German to Romanian
+ ...
Across and word May 27, 2010

Across needs MSoffice to be installed (i.e. MSword) for background processes

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