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Thread poster: alpinegroove

alpinegroove
Local time: 03:33
Hebrew to English
Jun 5, 2010

Across runs a test every time I start the program. It used to say that I was online.
Now it keeps saying that I am offline although my computer itself is online.

I am partially asking because I can't use CrossSearch to search through wikitionary, google, etc., although they are all listed in the profile settings.

Any suggestions?


 

Nicole Schnell  Identity Verified
United States
Local time: 03:33
English to German
+ ...
Your firewall? Jun 5, 2010

Updates of your firewall sometimes can cause stuff like that.
Just an idea.


 

alpinegroove
Local time: 03:33
Hebrew to English
TOPIC STARTER
Problem persists after turning firewall off. Jun 5, 2010

Firewall settings seem to be fine.
Any other suggestions?


 
antivirus may be Jun 6, 2010

May be it's with your antivirus ..
tryina disable it and check ..


 

alpinegroove
Local time: 03:33
Hebrew to English
TOPIC STARTER
I received a reply fro Across Jun 6, 2010

There is some kind of temporary problem with their server. It will be fixed soon. It doesn't affect the functionality of program in the mean time.

 

Theo Bernards  Identity Verified
France
Local time: 12:33
English to Dutch
+ ...
It seems to be resolved Jun 7, 2010

I checked today and it seems to be resolved. Funny how Across didn't communicate to all registered owners that there was a problem, though.

Anyway, back to work.

Theo
Dutchman in France


 

Theo Bernards  Identity Verified
France
Local time: 12:33
English to Dutch
+ ...
The connection state is off-line again! Jun 16, 2010

Am I the only one experiencing this (perhaps as a result of a disk cleaning session)or are there more colleagues with this problem?

Theo, Dutchman in france


 


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