Help:Across license
Thread poster: javier_lee
javier_lee
Local time: 23:35
Jan 3, 2013

I have download Across PE 5.5.But I need a license key for installing the software.The Across website pointed out ,that it will be sent via Email in 2-3 Working days.But now 5 Working days passed away,I have not received it yet.

Do you have this license key? Could anybody help me?

can one key be used on multiple computers ?


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xxxAleks Milcic
Canada
Local time: 07:35
English to Serbian
+ ...
Did you check your spam folder? Jan 3, 2013

Dear Javier,

I had the same problem and I sent an email to their support service. It turned out that email with licence key was sent the day after I requested it, but somehow ended up in my spam folder.

As far as I know, you can use one licence key on more than one computer. I have installed Across both on my desktop computer and laptop using the same licence key.

I hope this will help!


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javier_lee
Local time: 23:35
TOPIC STARTER
I have checked my Spam folder,there is nothing. Jan 4, 2013

Thanks for your help.
I have still not received license ...


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Metin ÖZTÜRK
Turkey
Local time: 18:35
English to Turkish
+ ...
Across support dead.. Jan 5, 2013

Across support seems to be dead for some tiime since christmas. I have sent them nearly a dozen of mails for support, but I haven't heard from them yet.

I had better experience in early 2011 with the support group. They were reacting fast and were very interested. I think, they haven't still sobered up from the christmas.


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