Can't preview target file: "crossAPI was not configured correctly."
Thread poster: Andrea Riffo

Andrea Riffo  Identity Verified
Local time: 06:51
English to Spanish
Sep 17, 2014

Hello all,

I've recently started working with a good agency in all respects... except that they work with Across crossWeb, and it's been giving me trouble.

Currently, I am trying to use the "preview target" function, but I get the following error message:

"crossAPI was not configured correctly. Please contact your system administrator to solve the problem. Code: 500"

I've been trying to find a way to fix it but have had no luck so far.

I'd appreciate it enormously if you could point me in the right direction.



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Local time: 16:51
Contact your administrator Sep 29, 2014

Hello Andrea,

sorry for late answer, but in case you haven't found solution yet: actually you really should contact your agency (and their administrator), because this is a configuration problem on server side.
You are not able to fix it anyhow.

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Can't preview target file: "crossAPI was not configured correctly."

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