Off topic: Is a Canadian hotel liable for losing my laptop?
Thread poster: Justine Sherwood
Sorry, this does not really have to do with translation but maybe there is someone who can help me out. On a trip to Canada last week my laptop was stolen whilst checking into a hotel. The bellboy had it on his trolley while we checked it. Despite the fact that 3 bellboys were guarding the trolleys someone could still snatch it. The hotel says they\'re not liable. I think they are as it was negligence on the part of their staff. I have tried looking up Canadian law on the internet to see how I can tackle the problem but the only other PC I have is so slow, it\'s driving me mad. Does anyone here know anything about Canadian law. Thanks in advance!
| | Bob Kerns
Local time: 17:40
German to English
| Was the laptop insured? || Apr 17, 2003 |
If your laptop was insured your insurance company should pay up and it\'s then their problem to determine whether the hotel is liable.
Just a personal opinion. I\'m not a legal expert but that\'s what I would do if my (insured) laptop was stolen.
| | Jane Lamb-Ruiz
French to English
| stolen laptop || Apr 17, 2003 |
I think you need to push the issue with the hotel. They may not be liable in general BUT when the laptop is in their direct care i.e. being looked after by their bellboys, I think you will find that they are responsible. You need to tell them you are going to sue. They will prefer to pay that have to pay their lawyer. You can even say this to them. To pay their lawyer will cost at least as much and probably more than buying you a new laptop. I would demand to speak to the hotel manager and say this directly to him. I am sure he will see that this is reasonable. If the bellboys can\'t be trusted with the luggage, the hotel should not provide bell boys. Also, tell the manager you are thinking of taking this story to some travel magazines/online sites and ask him for the name/address of the hotel\'s top honcho. Then write a letter to him with CC to the top honcho, outlining the steps you plan to take. A well-written letter threatening press exposure works wonders....
Don\';t take no for an answer. The hotel should pay for the laptop...
| || || |
| | José Luis Villanueva-Senchuk
Local time: 12:40
English to Spanish
| Go for the hotel - they bags were under their control/supervision || Apr 17, 2003 |
Sorry to hear about the incident.
I would follow Jane\'s tip PLUS I would write to the Ombudsman from Condé Neste Traveler magazine. Once you have the letter, cc it to the hotel management. From personal experience, CN Traveler has lots of lobby power. The address is: firstname.lastname@example.org.
It will be ideal to attach a letter from the hotel to you where they say, on paper, that they do not intend to pay. Again, CN Traveler works wonders.
Positive energy your way!
[ This Message was edited by: Pepelu on 2003-04-17 15:52]
Thanks for all the answers so far. At the moment I have just sent a fax to the hotel manager and am awaiting his reply. In any case thanks a lot for all the ideas/links. I certainly will use them!
| Can you prove ...? || Apr 30, 2003 |
Do you have a witness to prove that the bellboys were guarding the trolleys? Can you prove that a laptop was on your trolley?
[ This Message was edited by: B.Aicher on 2003-04-30 12:57]
| | Kvasir
Local time: 09:40
English to Chinese
| Keep us updated! || May 17, 2003 |
sorry to hear your lost... I can totally relate to that. Your work and files are priceless!
I absolutely agree with Jane\'s approach. Hopefully you\'ve got some satisfactory compensation.
Keep us posted with the outcome!
To report site rules violations or get help, contact a site moderator:
You can also contact site staff by submitting a support request »
Is a Canadian hotel liable for losing my laptop?
|Protemos translation business management system |
|Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!|
The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.
More info »
|PerfectIt consistency checker|
|Faster Checking, Greater Accuracy|
PerfectIt helps deliver error-free documents. It improves consistency, ensures quality and helps to enforce style guides. It’s a powerful tool for pro users, and comes with the assurance of a 30-day money back guarantee.
More info »