3 services at the price of 1??
Thread poster: Ljerka Kovacic Tot

Ljerka Kovacic Tot  Identity Verified
Croatia
Local time: 21:58
English to Croatian
+ ...
Jan 11, 2011

Hello,

A few days ago I accepted a small translation job from a US based translation company at the price of 20 US$ for an hour's work.
They required delivery of unclean and clean files in Translation Workspace for which a licence was required. I spent time downloading and installing trial version just for that project and to log in I had to use a million character password which didn't work for an hour upon installation.
Ultimatelly, I was unable to clean up the file due to software issues and the client claimed no required changes were visible in the revised text.
Finally, I was asked to review my own file in a review template consisting of 3 Excel worksheets.

Now - as far as I know, this is translation, proofreading and review. Due on the same day? For 20 uS$?
Who are you kidding, guys?


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Samuel Murray  Identity Verified
Netherlands
Local time: 21:58
Member (2006)
English to Afrikaans
+ ...
Yes Jan 11, 2011

Ljerka Kovacic Tot wrote:
They required delivery of unclean and clean files in Translation Workspace for which a licence was required. I spent time downloading and installing trial version just for that project and to log in I had to use a million character password which didn't work for an hour upon installation.


I also struggled the first time I had to use TW... the program just would not log in. I eventually figured out that the various components of the program have to be launched in a specific sequence (I can't remember which) and that I had to remember to punch a hole in my firewall for MS Word.

Ultimatelly, I was unable to clean up the file due to software issues and the client claimed no required changes were visible in the revised text. Finally, I was asked to review my own file in a review template consisting of 3 Excel worksheets.


You were asked to "review" your own text... hmm... perhaps the client hoped that you would make a few changes to your transation during the "review" process so that he can deliver a "translated and reviewed" file to his end-client.

Now - as far as I know, this is translation, proofreading and review. Due on the same day? For 20 uS$? Who are you kidding, guys?


I suppose if you use TW for most jobs, and know how it works, you'll spend time only on the actual translation work and not on struggling with the software.


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Ljerka Kovacic Tot  Identity Verified
Croatia
Local time: 21:58
English to Croatian
+ ...
TOPIC STARTER
TM is not an issue Jan 11, 2011

I've used TM for a while now and love it, so I just didn't feel like struggling through the issues with TW, not for a job this small anyway.
The fact I couldn't clean up the file was a TW issue.


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