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Behaviour of outsourcer
Thread poster: pooja_chic

pooja_chic
French to English
+ ...
Oct 4, 2011

Should we work for outsourcers or companies who though pay in time or sometimes little late (hardly matters) but do not respect us and have intolerable behaviour, uses harsh language. Are we objects to be exploited? Does our work is only to earn money?

We are translators and have command our language...then how can we ignore language used as our world is surrounded by it...What should be done?


 

Nicole Schnell  Identity Verified
United States
Local time: 01:50
English to German
+ ...
What did YOUR business partner do to upset you? Oct 4, 2011

pooja_chic wrote:

Should we work for outsourcers or companies who though pay in time or sometimes little late (hardly matters) but do not respect us and have intolerable behaviour, uses harsh language. Are we objects to be exploited? Does our work is only to earn money?

We are translators and have command our language...then how can we ignore language used as our world is surrounded by it...What should be done?




I replaced "outsourcer" with the term "business partner" for a very good reason.

Would you like to give us some details?

TIA! icon_smile.gif


 

pooja_chic
French to English
+ ...
TOPIC STARTER
unsystematic payment system Oct 4, 2011

First of all...We are translators and know the difference between harsh language and polite.
Secondly..when payment terms are fixed by outsourcer himself, then why should we remind him?
Reminding him makes him to think he is being chased, and if it is not reminded, he assumes that its being paid......is this fair?
Do we need to give proof of work we done so far again and again? Is invoice with work delivery is not sufficient?
Is there anything wrong to remind payment in case of non payment? (specially when the jobs done after non payment job is paid, are we not under impression that the invoice is skipped)
And when it is reminded after all payments done, we are insulted.


 

Tina Vonhof
Canada
Local time: 02:50
Member (2006)
Dutch to English
+ ...
Too vague Oct 4, 2011

Your complaint in the form of questions is too vague to comment on. You would have to give specific examples of what this outsourcer is doing that upsets you.

 

pooja_chic
French to English
+ ...
TOPIC STARTER
Its very clear Oct 4, 2011

in case of non payment as per agreed term, if he is reminded...whats wrong in that?

 

Sonja Kroll  Identity Verified
Germany
Local time: 10:50
Member (2008)
English to German
+ ...
A concise summary Oct 4, 2011

would be the way to go. I do not see the point in these rhetorical questions.

 

Lingua 5B  Identity Verified
Bosnia and Herzegovina
Local time: 10:50
German to Serbian
+ ...
Your post lacks clarity, I agree with others Oct 4, 2011

If you are implying verbal abuse or mistreatment by a client, well then you should add a Blue Board entry about them. And yes, it's quite common with clients who pay late to say " you don't have to remind me of payment, I pay my invoices on time", although they are already largely overdue ( and it's common with clients who have NET 60). However, my advice to you is to simply ignore these lame poker tricks, just keep insisting on your payment and also publish the entire case on Blue Board.

Btw, in the project in question, what was your target language?


 

Susanna Garcia  Identity Verified
Local time: 09:50
Italian to English
+ ...
target language Oct 4, 2011

Lingua 5B wrote:


.

Btw, in the project in question, what was your target language?



I was wondering too.

Have any reasons been given, concerns? Are they monitoring you through Kudoz perhaps?
Although you say you are native in English, I can see where a client might have issues leading to a non-payment scenario.

No excuse for abusive behaviour of course.


 

pooja_chic
French to English
+ ...
TOPIC STARTER
English Oct 5, 2011

Lingua 5B wrote:



If you are implying verbal abuse or mistreatment by a client, well then you should add a Blue Board entry about them. And yes, it's quite common with clients who pay late to say " you don't have to remind me of payment, I pay my invoices on time", although they are already largely overdue ( and it's common with clients who have NET 60). However, my advice to you is to simply ignore these lame poker tricks, just keep insisting on your payment and also publish the entire case on Blue Board.

Btw, in the project in question, what was your target language?



English (UK)


 

pooja_chic
French to English
+ ...
TOPIC STARTER
English Oct 5, 2011

Susanna Garcia wrote:

Lingua 5B wrote:


.

Btw, in the project in question, what was your target language?



I was wondering too.

Have any reasons been given, concerns? Are they monitoring you through Kudoz perhaps?
Although you say you are native in English, I can see where a client might have issues leading to a non-payment scenario.

No excuse for abusive behaviour of course.


No..he does not have any issue with quality..it has been 2 years ..I am working with him but his language is intolerable....


 

Alexandre Maricato
Brazil
Local time: 07:50
English to Portuguese
A simple choice Oct 5, 2011

If the client is so unpleasant, just drop him.

Complaining about his bad language will not help a bit. And even less complaints in form of rhetorical questions.

If this is the type of vague communication that you use with your clients, you may want to reconsider the way you approach things.


 
Post removed: This post was hidden by a moderator or staff member because it was not in line with site rule

Erik Freitag  Identity Verified
Germany
Local time: 10:50
Member (2006)
Dutch to German
+ ...
Communication Oct 5, 2011

I can't comment on the case you're referring to, but I'd just like to say: If you're communicating with the person you're referring to in the same way that you're posting here, problems are inevitably bound to arise. Part of the problem may be on the outsourcer's side, but another part surely is on yours.

[Bearbeitet am 2011-10-05 08:10 GMT]


 
Post removed: This post was hidden by a moderator or staff member because it was not in line with site rule

pooja_chic
French to English
+ ...
TOPIC STARTER
This is not language issue..this is behaviour issue. Oct 6, 2011

For everyone..My native language is English (Uk). I am born in India, From age of 1, I am learning basics through English (UK). It has been more than 30 years that I am communicating through this language. My official language too is English (UK).

Now I pose a question for those who are creating new thread and trying to point out that its issue of native language.

How one defines native language?

As per me, its not the place of birth which decides it, but its our educational, learning system and cultural background which defines it. Accordingly, I am native speaker of English (UK)...
So please try to focus on what is asked......

My issue is that if outsourcer does not know how to speak with client but pays at end..is this justified to continue working with him? Does one work for money only?


 
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