Editing quality Guarantee.
Thread poster: Freimanis

Freimanis  Identity Verified
Local time: 20:46
English to Latvian
+ ...
Sep 17, 2005

I am a native English editor, and I have a potential job to correct the English text of a company’s web site. At present the sites language level is medium, at best, containing grammar and style errors. This site has already been launched and the company wants a guarantee that when I correct it no one is the future would come and say there are errors.
Can you offer any suggestion as to how I can deal with this guarantee issue, and what type of guarantee can be offered?
Thanks.


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Heinrich Pesch  Identity Verified
Finland
Local time: 20:46
Member (2003)
Finnish to German
+ ...
Offer free updates Sep 18, 2005

You could garantee them updates of the text edited by you for a certain period. If someone finds an error and you agree you would do the correction. Comments about the site good go straight to you.
Just an idea.
Regards
Heinrich


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RHELLER
United States
Local time: 11:46
French to English
+ ...
I haven't seen any guarantees in this business Sep 18, 2005

Are they questioning your ability? did you show them samples? or do a test? did you provide references of satisfied clients? I also do English editing but no one has ever requested a guarantee.

we all make mistakes - the issue is 1) whether or not you spend enough time going over the text to find them and 2) do you have the knowledge necessary to correct them?

I agree that offering free help for a limited period after the job is done should be guarantee enough.


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Freimanis  Identity Verified
Local time: 20:46
English to Latvian
+ ...
TOPIC STARTER
Reply to Rita Heller Sep 18, 2005

Rita Heller wrote:

Are they questioning your ability? did you show them samples? or do a test? did you provide references of satisfied clients? I also do English editing but no one has ever requested a guarantee.

we all make mistakes - the issue is 1) whether or not you spend enough time going over the text to find them and 2) do you have the knowledge necessary to correct them?

I agree that offering free help for a limited period after the job is done should be guarantee enough.

_________________________________________________________________

Yes, I have done a sample, actually a sample of their own site, that is why they are interested. I think the problem is that they were burnt the first time, and don’t wish a repeat experience, since their native language is not English.

Yes, I like the idea about free help for a limited period and will offer that.
Thanks.


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