accepting quotation
Thread poster: CristobalR
English to Spanish
Jul 12, 2006

Hi to all!

This is my first message here in Proz. The thing is that I don't know how you people manage to get your quotations, terms and conditions accepted by the customer. Is it possible to do that by simple e-mail communication?

I had thought to send my customer the proper quotation by email, and then he would only need to reply my message accepting the terms with a "yes, I accept quotation number XXXX from Cristobal". Maybe it doesn't have any kind of legal validation in case of non-payment... What do you think? What do you normally do?

Many thanks

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Heinrich Pesch  Identity Verified
Local time: 22:51
Member (2003)
Finnish to German
+ ...
Ask for purchase order Jul 12, 2006

For new customer you should aks for a PO with all terms of the job at hand (text amount, rate, delivery date, payment).
This is standard practice. Without a PO (usually pdf or fax) you shouldn't start working, except with old customers, where normal email-communication is sufficient.

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Ralf Lemster  Identity Verified
Local time: 21:51
English to German
+ ...
Search the forum for "purchase order" and/or "PO" Jul 12, 2006

Hi Cristobal,
Heinrich has made a good point; in fact, you may want to use the search function in order to retrieve earlier discussions related to this topic.

Best regards,

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English to Spanish
Thank you... Jul 12, 2006

I've found a lot of valuable information. I didn't know where to begin.


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