accepting quotation
Thread poster: CristobalR

CristobalR
English to Spanish
Jul 12, 2006

Hi to all!

This is my first message here in Proz. The thing is that I don't know how you people manage to get your quotations, terms and conditions accepted by the customer. Is it possible to do that by simple e-mail communication?

I had thought to send my customer the proper quotation by email, and then he would only need to reply my message accepting the terms with a "yes, I accept quotation number XXXX from Cristobal". Maybe it doesn't have any kind of legal validation in case of non-payment... What do you think? What do you normally do?

Many thanks


 

Heinrich Pesch  Identity Verified
Finland
Local time: 22:42
Member (2003)
Finnish to German
+ ...
Ask for purchase order Jul 12, 2006

For new customer you should aks for a PO with all terms of the job at hand (text amount, rate, delivery date, payment).
This is standard practice. Without a PO (usually pdf or fax) you shouldn't start working, except with old customers, where normal email-communication is sufficient.
Regards
Heinrich


 

Ralf Lemster  Identity Verified
Germany
Local time: 21:42
English to German
+ ...
Search the forum for "purchase order" and/or "PO" Jul 12, 2006

Hi Cristobal,
Heinrich has made a good point; in fact, you may want to use the search function in order to retrieve earlier discussions related to this topic.

Best regards,
Ralf


 

CristobalR
English to Spanish
TOPIC STARTER
Thank you... Jul 12, 2006

I've found a lot of valuable information. I didn't know where to begin.

Regards


 


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