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I have not tried it yet myself but it's definitely interesting for those of you who do not live in Germany.
The online solution needs a card reader, digital signature, software (40 MB!) etc. Too much for 1 or 2 incidents a year. What happens if the delinquent customer appeals - and that happens in more than 75% of all cases? Then you go again thru the treadmill of collectors or lawyers. You are better of with a professional collector like D&B.
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