Word experienced an error trying to open the file. Try these suggestions.
Thread poster: UTNL

UTNL
Netherlands
Local time: 23:21
Portuguese to English
+ ...
Dec 7, 2019

Hi there,

I have this project where the exported Word file won't open. It always gives me this message:

"Word experienced an error trying to open the file.
Try these suggestions.
* Check the file permissions for the document or drive.
* Make sure there is sufficient free memory and disk space.
* Open the file with the Text Recovery converter.
(Version 4_en-GB.docx)"

I've tried recreating the project with a different format fil
... See more
Hi there,

I have this project where the exported Word file won't open. It always gives me this message:

"Word experienced an error trying to open the file.
Try these suggestions.
* Check the file permissions for the document or drive.
* Make sure there is sufficient free memory and disk space.
* Open the file with the Text Recovery converter.
(Version 4_en-GB.docx)"

I've tried recreating the project with a different format file, importing the TMX and matching all, I've tried everything. The problem seems to be the original Word file, as in the one in the source language, but I can't figure out what the problem is.

Have you ever seen this? I'm sorry if this is not new. And yes, I did post a support ticket through CafeTran too.

I'm in about 10% of almost 700 segments... Even if I lose the 10%, at least I need to be able to export the file in a somewhat similar shape to the original later.
Collapse


 

Hans Lenting  Identity Verified
Netherlands
Member (2006)
German to Dutch
QAs for tags Dec 7, 2019

Did you run the two QA checks for tags?

 

Hans-Peter Schwarz  Identity Verified
Germany
Local time: 23:21
German to English
QA verifier ok Jan 21

I sometimes get this problem too since upgrading to version 2019. The QA verifier says that everything is ok.

Update: I just installed the SR2 patch and now the file opens perfectly!

[Edited at 2020-01-21 09:51 GMT]


 


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