CafeTran stop working
Thread poster: Nohora Groce

Nohora Groce  Identity Verified
United States
Local time: 09:32
English to Spanish
+ ...
Apr 9

Hello. I hope someone can help me. I had CafeTran free version and I downloaded an update, after following the instructions it said that the updates are only for the paid versions and after that my old version stopped working. I uninstalled and download again but it is not working. When I start a new project and try to open a file to translate it doesn't work .... it doesn't bring the information contained in the document. I tried with many documents and is always the same. I don't know what to ... See more
Hello. I hope someone can help me. I had CafeTran free version and I downloaded an update, after following the instructions it said that the updates are only for the paid versions and after that my old version stopped working. I uninstalled and download again but it is not working. When I start a new project and try to open a file to translate it doesn't work .... it doesn't bring the information contained in the document. I tried with many documents and is always the same. I don't know what to do now.....
Please help.

Thanks

Nohora
Collapse


Yaotl Altan
 

Jean Dimitriadis  Identity Verified
English to French
+ ...
  Apr 10

Hello Nohora,

What is your operating system? Windows, Mac or Linux?

Installation instructions can be found at https://cafetran.freshdesk.com/support/solutions/folders/6000232627

Since your issue description is not very specific, I can only offer a general solution. if CafeTran can be launched, I suggest you Reset the Preferences:... See more
Hello Nohora,

What is your operating system? Windows, Mac or Linux?

Installation instructions can be found at https://cafetran.freshdesk.com/support/solutions/folders/6000232627

Since your issue description is not very specific, I can only offer a general solution. if CafeTran can be launched, I suggest you Reset the Preferences:

To do so, go to open the Preferences and press the Reset button.

Accessing the Preferences and resetting them is explained here.
Collapse


Nohora Groce
 

Hans Lenting  Identity Verified
Netherlands
Member (2006)
German to Dutch
Hard to say Apr 10

Nohora Groce wrote:

I uninstalled and download again but it is not working. When I start a new project and try to open a file to translate it doesn't work .... it doesn't bring the information contained in the document.


It's hard to say what's happening. Perhaps you can post some screenshots here via the Upload images feature?

Screenshot 2020-04-10 at 10.00.56

BTW: You can make screenshots in Windows by pressing the Windows+PrtScn buttons on your keyboard to save the screen to a file: https://www.howtogeek.com/226280/how-to-take-screenshots-in-windows-10/

You can make screenshots on a Mac by pressing Shift+Command+3.


 

Nohora Groce  Identity Verified
United States
Local time: 09:32
English to Spanish
+ ...
TOPIC STARTER
IT WORKED Apr 11

Thanks Dean reseting preferences solved the problem.

Nohora


 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Natalie[Call to this topic]

You can also contact site staff by submitting a support request »

CafeTran stop working

Advanced search






Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

More info »
SDL Trados Studio 2021 Freelance
The leading translation software used by over 270,000 translators.

SDL Trados Studio 2021 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2021 transforms how new users get up and running and helps experienced users make the most of the powerful features.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search