MS Helium stops working when adding TM under Vista
Thread poster: Anneke Vet-Spijkerman
Anneke Vet-Spijkerman
Local time: 20:55
English to Dutch
Jul 3, 2009

When I want to add a translation memory (local or server based) to a Helium project, Helium stops working and exits. I use Trados Workbench 8.2.0.835 and it happens in any Helium version.
But it only happens when I work in Vista not in Windows XP. Maybe it has to do with compatibilty mode or user rights/privileges.
Does anybody know a solution to my problem?


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Martin Bulla  Identity Verified
Slovakia
Local time: 20:55
English to Slovak
Do not work in Helium under Vista Jul 3, 2009

There are many compatibility problems between Helium and Vista. I have experienced them a lot myself and can recommend only one solution - work with Helium only under XP.

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Anneke Vet-Spijkerman
Local time: 20:55
English to Dutch
TOPIC STARTER
Thanks for your comment Jul 3, 2009

Thank you Martin, I guess I will stop trying to get it to work.

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Opredeleno
Local time: 21:55
Bulgarian to English
+ ...
Found the solution Jul 31, 2009

Dear Anneke99

I had the same problem and spent a whole day with different versions of Helium and Trados. Finally I got it: it's the LocStudio version that causes the problem. I changed my LS 6.11 with version 4.80 and - voila! Everything flows!!!
Hope it works for you too
Greetings


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Anneke Vet-Spijkerman
Local time: 20:55
English to Dutch
TOPIC STARTER
Yes, you are right Jul 31, 2009

What a coincidence Opredeleno!
Just 2 days ago I had to install an old version of LocStudio and today Helium is suddenly working. I wasn't sure about the connection, but after reading your comment it is obvious that LocStudio was the problem.
Thank you!


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