Translation Workspace
Thread poster: Dmitry Kornyukhov

Dmitry Kornyukhov  Identity Verified
Canada
Local time: 04:44
English to Russian
+ ...
May 27, 2011

I'm just a beginner in using the Translation Workspace. When I opened the XLIFF Editor. The Following error occurred when I tried to connect:
"Login error, reason:You exceeded the number of computers allowed for connecting to Translation Workspace."
Any idea how to fix it? I just cant get it. how it could be possible that I'm not allowed to login because the number of computers allowed for connecting to Translation Workspace exceeds. Thank you for your comments!


 

elktranslations
Swedish to English
+ ...
Same here May 17, 2014

Hey Dmitry!

How did you solve this? I'm having the same problem today - and I only have one computer!!


 

megane_wang  Identity Verified
Spain
Local time: 10:44
Member (2007)
English to Spanish
+ ...
You exceeded the number of computers allowed... strikes again Apr 13, 2015

Hello,

I am suffering the ssame issue; this happened once last week and now again. I am on a real rush and there is no way to connect to Translation Workspace.

- I DON'T have other TWS related applications on
- I DO have checked the credentials
- I DO have restarted the computer (3 times to be precise)
- I DO have restarted the router, just in case (too strange to be useful, but I did it)

Does anyone know how to fix this issue? TWS support has been useless so far and the PM is mad at me.

Ruth

[Edited at 2015-04-13 15:23 GMT]


 

Eleanor McArthur  Identity Verified
United Kingdom
Local time: 09:44
Spanish to English
+ ...
Open the software first and then drag and drop the file after you've connected to the TM May 6, 2017

Hi there,

I was experiencing this same issue last week.

I eventually realised (after a great deal of frustration) that I only get the "Login error, reason: You exceeded the number of computers allowed for connecting to Translation Workspace" error message when I open a file directly with the Translation Workspace XLIFF editor without opening the software beforehand and then try to connect to the TM (eg. clicking on the file and selecting "open with... XLIFF editor" or simply double clicking on the file).

However when I open the Translation Workspace XLIFF Editor on its own first without a file, then connect to the TM, and THEN drag and drop the file, I can connect without any issues.

I'm not sure if this will work for everyone, or if you've already tried doing this, but it certainly worked for me!

Hope this helps,

Eleanor


Andreia Ferreira
 

Patrícia Louro Gomes  Identity Verified
Spain
Local time: 10:44
Member (2008)
English to Portuguese
+ ...
Contact the PM and request a new token Dec 6

Hi there!

I had this problem today, and since the solution was quite simple I'm posting it here: after contacting the PM with a description of the problem, they sent me another token to the TM. After setting it up online, I opened the XLIFF Editor, and was able to connect successfully to Translation Workspace.

I don't know if this will *always* work, or if there's another way around it, but in case you have this annoying message, contact the PM and request a new token.

Hope it helps,
Patrícia


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Translation Workspace

Advanced search







Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »
memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search