Translation Workspace XLIFF Editor client update failure
Thread poster: forever_youn (X)

forever_youn (X)
United States
Local time: 02:34
Korean to English
Oct 26, 2014

Hi,

I'm using Translation Workspace XLIFF Editor 2.17.3 (build:2014-09-02T15:08:52.006000).

When I select "Connect to Translation Workspace" to log in and open a TM to do a job, I get the following pop-up prompting me to update the client.



Clicking OK downloads the update file. When the download is complete, I get the following pop-up.



Clicking Yes shuts down XLIFF Editor, but no update takes place. Opening XLIFF Editor again repeats the process.

Frustrating, yes. I am unable to do certain jobs at the moment because of this issue.

I've contacted GeoWorkz for support over a week ago, but they still haven't gotten back to me. I sent them another inquiry to chase them up, and not even an acknowledgement reply! Disgusting. SMH

Can someone PLEASE help me?


 

Stephanie Busch  Identity Verified
Germany
Local time: 11:34
Member (2010)
English to German
+ ...
Download and install manually? Oct 26, 2014

Hi,

if you can access your Translation Workspace account, you could try downloading the installer (from Resources > Downloads) instead of doing the auto update.

The downloadable version is 2.18.4, i.e. higher than your present one. This might do the trick.

HTH!
Stephanie


 

forever_youn (X)
United States
Local time: 02:34
Korean to English
TOPIC STARTER
Yay Oct 26, 2014

That did it!

It looks like I will have to delete and reinstall every time a new version is released, though.

Thank you very much for your help.icon_smile.gif


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Translation Workspace XLIFF Editor client update failure

Advanced search







memoQ translator pro
Kilgray's memoQ is the world's fastest developing integrated localization & translation environment rendering you more productive and efficient.

With our advanced file filters, unlimited language and advanced file support, memoQ translator pro has been designed for translators and reviewers who work on their own, with other translators or in team-based translation projects.

More info »
SDL Trados Studio 2019 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2019 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2019 transforms how new users get up and running, helps experienced users make the most of the powerful features, ensures new

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search