译文指正 Thread poster: clearwater
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clearwater
China
Local time: 11:48
English to Chinese
Repurpose software you already own: “Across industries, customers found they could easily extend their existing software to handle other business functions, without the hassle of buying, implementing and managing new software,” explains Michele McFadden, director of Product Management at Numara Software.
In fact, repurposing has become ***“recession chic”*** and ***a bit of a bragging point*** as IT managers race to stretch their imaginations in inventive ways. Quite often one goo... See more Repurpose software you already own: “Across industries, customers found they could easily extend their existing software to handle other business functions, without the hassle of buying, implementing and managing new software,” explains Michele McFadden, director of Product Management at Numara Software.
In fact, repurposing has become ***“recession chic”*** and ***a bit of a bragging point*** as IT managers race to stretch their imaginations in inventive ways. Quite often one good idea leads to another. “For instance, we have clients who originally bought our Numara FootPrints software to streamline their IT service operations and manage incidents, service requests and change requests throughout their lifecycle ***from initial contact to resolution*** ,” said McFadden. “Then, a number of our customers started thinking of ways to use that software in other departments, such as deploying it in the HR department to monitor employee requests and new hires, or in the facilities department to track repairs and office equipment requests.”
实际上，就在IT管理人员竞相发挥想象力、另辟蹊径之际，改变用途成了***“衰退时期的一种时尚”***，***又带有点夸耀的成分***。一个好的想法往往会带来另一个想法。McFadden说：“比方说，我们的客户最初购买我们的Numara FootPrints软件是用来简化IT服务操作，并在***从初次接触到最后解决***的整个生命周期期间管理事件、服务请求和变更请求。后来，我们的许多客户开始考虑设法把该软件用于其他部门，比如把软件部署到人力资源部门以监控员工请求和新招员工，或者部署到设施管理部门以跟踪维修和办公设备请求。”
1、第二段当中的recession chic处理成“衰退时期的一种时尚”是否正确？查了网络，发现多半译成“衰退时尚”，感觉语焉不详。
2、a bragging point具体是什么意思？
3、请问initial contact 和resolution针对的是什么？是单单指incidents还是指incidents和requests？或者是另有所指。
谢谢指正！
PS：不好意思，一口气提了三个问题：）
[Edited at 2009-05-22 19:39 GMT] ▲ Collapse
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1.经济衰退时期这类节约成本，再利用的东西就变成了纷纷效仿的时尚了。
2.既然是时尚，我的理解是“吹牛的资本”
3.FOOTPRINTS查了下是管理公司事件日程公司客服的软件，这里指的应该是把request“诉求的事情”由最初的“诉求提出”阶段推到“诉求解决”阶段，通俗点就是把事情解决掉吧
处女贴献给你了
[标题已经过网站人员或版主的修改 2009-05-23 20:46 GMT]
| | | | Keli Zhang
China
Local time: 11:48
English to Chinese
we have clients who originally bought our Numara FootPrints software to streamline their IT service operations and manage incidents, service requests and change requests //////throughout their lifecycle from initial contact to resolution
我是这么断句的，对吗？
their lifecycle是谁的生命周期？
不好意思，没能帮楼主解决问题，倒多了个问题。
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Zhoudan 
Local time: 11:48
English to Chinese
+ ...
| bragging point | May 24, 2009 |
bragging point在这里类似“卖点”，用“repurpose”来推广自己的系统。
同意你对recession chic的处理。
“initial contact to resolution”一时无法判断。有没有更多的context？
| | | | clearwater
China
Local time: 11:48
English to Chinese
TOPIC STARTER | clearwater
China
Local time: 11:48
English to Chinese
TOPIC STARTER
Keli Zhang wrote:
we have clients who originally bought our Numara FootPrints software to streamline their IT service operations and manage incidents, service requests and change requests //////throughout their lifecycle from initial contact to resolution
我是这么断句的，对吗？
their lifecycle是谁的生命周期？
不好意思，没能帮楼主解决问题，倒多了个问题。
their lifecycle中的their很容易让人以为与前面的their IT service operations中的their是同一个，其实不然。their lifecycle中的their应该是指incidents, service requests and change requests。
| | | | Keli Zhang
China
Local time: 11:48
English to Chinese
既然their是incidents, service requests and change requests.
而from initial contact to resolution是lifecycle的具体解释。
那么似乎initial contact和resolution不就应该是指incidents，requests吗？
不过我对这句话的理解和楼主是有差异的。
we have clients who originally bought our Numara FootPrints software to streamline their IT service operations and manage incidents, service requests and change requests throughout their lifecycl... See more 既然their是incidents, service requests and change requests.
而from initial contact to resolution是lifecycle的具体解释。
那么似乎initial contact和resolution不就应该是指incidents，requests吗？
不过我对这句话的理解和楼主是有差异的。
we have clients who originally bought our Numara FootPrints software to streamline their IT service operations and manage incidents, service requests and change requests throughout their lifecycle from initial contact to resolution
我们的客户最初购买我们的Numara FootPrints软件用于从初次接触到最后解决的整个生命周期，简化IT服务操作，并管理事件、服务请求和变更请求。
仅提供一种思路，供参考。
如有不对，也请指正。 ▲ Collapse
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clearwater
China
Local time: 11:48
English to Chinese
TOPIC STARTER
我仍坚持这种观点：
their IT service operations and manage incidents, service requests and change requests throughout their lifecycle from initial contact to resolution
throughout their lifecycle from initial contact to resolution是单单修饰incidents, service requests and change requests的，而不是连同修饰更前面的IT service operations的。
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