error message - the activation code doesn't work
Thread poster: Giovanna Alessandra Meloni

Giovanna Alessandra Meloni  Identity Verified
Italy
Local time: 12:20
Member (2012)
Spanish to Italian
+ ...
Jun 10, 2013

Good morning.

I sent a message to the support (the address appears in the error message) some days ago, but I didn't reveive reply.

Last Thursady, I re-opend Déjà-vu after some weeks and it doesn't work.

If try to start the program, it asks to me to activate it. I remember to have done it as soon as I received the permanent activation code , and this code was already displyed in the same window was asking me to dial it.
So, I click on Activte, and appears a window with an errore message, this message say "non è stato possibile attivare Dèjà Vu X2 perchè è stato raggiunto il limite massimo di tentativi di attivazione. Si prega dii contattare il supporto tecnico ATRIL all'indirizzo support@atril.com" , so it seems I can''t activate it because I failed the activation too much times.

What is happening?
What can I do?

Thank you


 

finnword1
United States
Local time: 06:20
English to Finnish
+ ...
be patient :) Jul 3, 2013

I sent a tech support request to Atril, 5 weeks ago. No answer yet.

 

Lbenito_atril
Local time: 12:20
RE: be patient :) Jul 4, 2013

finnword1 wrote:

I sent a tech support request to Atril, 5 weeks ago. No answer yet.


Where did you send it? There aren't any outstanding messages anywhere near that old.


 


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error message - the activation code doesn't work

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