Problem with Deja Vu X3
Thread poster: Irene Acler

Irene Acler  Identity Verified
Italy
Local time: 23:10
Spanish to Italian
+ ...
Sep 3, 2015

Hello everybody,

I've been trying to open Deja Vu C3 all afternoon, but it doesn't work.

The message I get is this:

DejaVuX3 has encountered a problem and needs to close.

Technical details:
DehaVuX3.mEncryption.Init Line: 5
429: ActiveX component can't create object

I've sent an e-mail to Atril support, but I haven't received any answer yet, and I really need my DejaVu back to work on a urgent problem.

Has this happened to you as well?

Regards,
Irene


 

Atril_TEAM
France
Local time: 23:10
support@atril.com Sep 3, 2015

Hello Irène,

I'm afraid we did not receive your request - can you please send it to support@atril.com?

This error can be caused by various things, we will probably have a remote session to solve this.

Kind regards,
Atril TEAM


 

Irene Acler  Identity Verified
Italy
Local time: 23:10
Spanish to Italian
+ ...
TOPIC STARTER
Solved Sep 4, 2015

I really thank Etienne from Atril who helped me for almost two hours sorting the problem out.

Thanks, now it works.

Irene


 


To report site rules violations or get help, contact a site moderator:

Moderator(s) of this forum
Pavel Tsvetkov[Call to this topic]

You can also contact site staff by submitting a support request »

Problem with Deja Vu X3

Advanced search






SDL Trados Studio 2019 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2019 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2019 transforms how new users get up and running, helps experienced users make the most of the powerful features, ensures new

More info »
SDL Trados Studio 2019 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2019 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2019 transforms how new users get up and running and helps experienced users make the most of the powerful features.

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search