E14 - How can I install it?
Thread poster: Paul Dixon

Paul Dixon  Identity Verified
Brazil
Local time: 13:35
Portuguese to English
+ ...
Jul 8, 2009

I have been given a translation assignment using what seems to be a new software, called E14 Resource Studio. I have been trying to install this for a week with no success, keep getting error messages. Has anyone ever heard of the software? Could anyone explain how on earth I can install it?

The error messages I get are:

[06/18/09,13:17:02] Microsoft .NET Framework 3.5 'package': [2] Failed to fetch setup file in CBaseComponent::PreInstall()
[06/18/09,13:17:02] setup.exe: [2] ISetupComponent::Pre/Post/Install() failed in ISetupManager::InternalInstallManager() with HRESULT -2147467260.
[06/18/09,13:17:02] setup.exe: [2] CSetupManager::RunInstallPhase() - Call to Pre/Install/Post for InstallComponents failed
[06/18/09,13:17:02] setup.exe: [2] CSetupManager::RunInstallPhaseAndCheckResults() - RunInstallPhase() returned a NULL piActionResults
[06/18/09,13:17:02] setup.exe: [2] CSetupManager::RunInstallFromList() - RunInstallPhaseAndCheckResults failed [2]
[06/18/09,13:17:03] setup.exe: [2] ISetupManager::RunInstallLists(IP_PREINSTALL failed in ISetupManager::RunInstallFromThread()
[06/18/09,13:17:03] setup.exe: [2] ISetupManager::RunInstallFromThread() failed in ISetupManager::RunInstall()
[06/18/09,13:17:03] setup.exe: [2] CSetupManager::Run() - Call to RunInstall() failed
[06/18/09,13:17:03] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.
[06/18/09,13:17:03] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5LP - PTB was not attempted to be installed.
[06/18/09,13:49:56] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 34
[06/18/09,13:50:30] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.
[06/18/09,14:16:40] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 34
[06/18/09,14:17:12] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.


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Nicole Y. Adams, M.A.  Identity Verified
Australia
Local time: 01:35
Member (2006)
German to English
+ ...
Microsoft .NET Framework 3.5 / Microsoft .NET Framework 2.0 SP1 Jul 8, 2009

Paul Dixon wrote:

[06/18/09,13:49:56] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 34
[06/18/09,13:50:30] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.
[06/18/09,14:16:40] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code 34
[06/18/09,14:17:12] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.



Hi Paul,

I am by no means a computer expert and don't know anything about E14, but the error message seems to suggest you need to install Microsoft .NET Framework 3.5 and Microsoft .NET Framework 2.0 SP1 (http://www.microsoft.com/DOWNLOADS/details.aspx?familyid=79BC3B77-E02C-4AD3-AACF-A7633F706BA5&displaylang=en). Have you tried that?

Otherwise a more PC-savvy colleague will probably be able to help you.

Regards,
Nicole

[Edited at 2009-07-08 15:49 GMT]


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