"Identification required" when trying to enter a client's extranet
Thread poster: Laura Rodriguez

Laura Rodriguez  Identity Verified
Local time: 01:47
Member (2007)
English to Spanish
+ ...
Jun 15, 2013

Hi all

I am now using a computer which is not the one I normally use, so I am facing some problems when trying to access a client's extranet. I type the email address http://....... and then the following dialogue box appears (in Spanish):

Identification required

Please enter your user name and password for ......

I do that but, everytime I want to check something in the website (it is sort of an online database) the same box appears again. I tried in Mozzilla Fireforx, Explorer and Google Chrome without success.
Besides, I always check the box "save password" but still...

Any idea??

Thanks a lot!

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564354352  Identity Verified
Local time: 01:47
Danish to English
+ ...
Ask the client :) Jun 15, 2013

You are probably not the first freelancer who has run into the same problem, so the client's IT specialist may have a quick solution for you.

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Rolf Keller
Local time: 01:47
English to German
What are passwords meant for? Jun 16, 2013

Laura Rodriguez wrote:

I always check the box "save password"

You put a key for your and your client's door into a cardboard box, label this box with "Please do not open" and place it in front of your house? Really?

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"Identification required" when trying to enter a client's extranet

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