Problem receiving .tif files
Thread poster: JackieMcC
JackieMcC
Local time: 01:51
French to English
Nov 30, 2004

Hello,
When clients send me .tif files (faxes they have received and are forwarding) I can't open them or save them. They appear in the list of attachments, but in a very light grey shade. I have Outlook Express 6 and WIndows Millenium (Word 2000). I don't want to extract the text, convert the file or anything complicated - just open to file so I can print it.
Many thanks in advance for any help anyone can give.
Jackie


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Rossana Triaca  Identity Verified
Uruguay
Local time: 21:51
Member (2002)
English to Spanish
If I understood you correctly... Nov 30, 2004

you can't access the attachments probably due to a security issue. You should change your security settings in Outlook Express or in your antivirus software.

A quick way to access these files without changing any settings is to click on the "forward" button; a new mail will pop up with the attached file only this time you can open/save it.

Hope it helps!


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JackieMcC
Local time: 01:51
French to English
TOPIC STARTER
problem solved ! Nov 30, 2004

The "forward" button did the trick !
Thanks very much Rosanna,
Jackie


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