Suspected malware problem when entering ProZ
Thread poster: Marcus Geibel
Marcus Geibel
Germany
Local time: 14:31
English to German
Nov 28, 2007

Dear colleagues,

recently, I'm experiencing some trouble with an Internet Explorer message popping up at times - and I feel it is in the context of entering ProZ, though I am not altogether sure. It does not always show up when I'm entering the ProZ page and never when I go to other sites.

It says (in German) that the performance of my computer could be increased by optimization and offers a tool (which has changing names!) to be installed to do so. Even if you click the CANCEL button or the Close button, it starts anyway. The only way to get rid of it seems to be to switch off the computer electrically without shutting down.

Has anybody had the same problem? Any cure?

Kind regards
Marcus


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Sonja Tomaskovic  Identity Verified
Germany
Local time: 14:31
English to German
+ ...
Prevous Thread Nov 28, 2007

Hello Marcus,

You don't seem to be the only one with this problem. A couple of days ago this thread

http://www.proz.com/topic/90151

was started. Maybe Proz.com should really check this is not a problem with the site/server.
Maybe somebody sould submit a support ticket, preferably with the links to this thread and the one mentioned above.

Sonja


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Wolfgang Jörissen  Identity Verified
Belize
Member
Dutch to German
+ ...
Cannot confirm this Nov 28, 2007

... using Firefox.

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Fabio Descalzi  Identity Verified
Uruguay
Local time: 09:31
Member (2004)
German to Spanish
+ ...
Moving this thread... Nov 28, 2007

... to the General Techinical Issues forum.

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amurati
Local time: 14:31
English to Albanian
+ ...
I use too the Firefox and got no problems Nov 28, 2007

but again I checked with Internet Explorer 6 and found no problems

By the way my computer has Pentium D processor with 4 Mb L2 cashe and with 1 Gb DDR II Ram and 160 Gb HDD 7200 RPM SATA II.

So using this configuration there was no problem


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mariant  Identity Verified
Italy
Local time: 14:31
Member (2006)
German to Italian
+ ...
unfortunately, I can... Nov 28, 2007

... confirm this...

Wolfgang Jörissen wrote:

... using Firefox.




I have copied the URL of the suspected malware:
http://traffalo.com/statsg.php?campaign=t0w9rd0f&............

Mariant


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Dragana Molnar M.A.  Identity Verified
Italy
Local time: 14:31
Member (2007)
Italian to German
+ ...
Confirmation for Firefox... Nov 28, 2007

I have the same problem since a couple of days; the message popping up is in Italian and they want me to install a program called "ProtezioneSoft" reffering to a site with the URL http://protezionesoft.com...

I got rid of this message by simply clicking the X of the dialogue box (to close it), then Firefox directed me to a website where I read that my computer is threatened by malware , the URL began with protezionesoft.com...

My anti-spyware program doesn't detect any spy- or malware, but...???

Dra


mariant wrote:

... confirm this...

Wolfgang Jörissen wrote:

... using Firefox.




I have copied the URL of the suspected malware:
http://traffalo.com/statsg.php?campaign=t0w9rd0f&............

Mariant


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Astro Jaroslaw Rutkowski  Identity Verified
Local time: 14:31
Polish to English
+ ...
No problem with Firefox Nov 28, 2007

Apart from setting my Firefox to block pop-up windows, I have been using Comodo Boclean monitor that continously monitors the system for trojans and other malware. I am quite happy with it. Here is a link to a website with a review of different anti-trojan programs. Hope it helps.


Jerry

http://www.anti-trojan-software-reviews.com/index.htm


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Patricia Lane  Identity Verified
France
Local time: 14:31
French to English
+ ...
Problem with Firefox too Nov 28, 2007

I use FF and I have run into the same thing for the last few days. Scared the devil out of me the first time!

Patricia


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Shai Navé  Identity Verified
Israel
Local time: 15:31
Member
English to Hebrew
+ ...
Maleware scan Nov 28, 2007

Hi,
First I want to second all the recommendations about the use of Firefox instead of Internet Explorer.
Your problem sounds a lot like a usual symptom of Spyware (but we can't exclude the option of "server side" problem).
Just to be sure that you computer is not infected with any spyware I would recommend to scan it with various (free) softwares such as superantispyware, Spybot S&D, and Spyware Terminator.
Also I would recommend using the small tool named CClenaer (www.ccleaner.com) to clean the temporary internet files (and along the way other "junk" files too). Note: CCleaner will not disinfect any malware that might reside in your computer, instead it just cleans old temp files, the internet cache (including cookies). I recommend using it before the various malware scans.
That is the best you can do to make sure that the problem is not on your side.
And IE (any version) is very vulnerable to Spyware, so in order to minimize the rrisk of getting infected I would recommend (again) the use of Firefox or Opera as your main browsers.


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Andrew
United States
English
Thank you for the details Nov 28, 2007

Hello Everyone,

Your input has been very helpful. The trojan that spreads this specific malware does not affect the operating systems we use in our server architecture but I will still confirm that our machines have not been compromised.

I've found some useful information on removal of this "Malware Alarm" program. One step by step guide I found was in a forum thread over at beepingcomputer.com here.

I hope the above link is helpful.

Best Regards,
Andrew


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Piotr Bienkowski  Identity Verified
Poland
Local time: 14:31
Member (2005)
English to Polish
+ ...
Dump Internet Explorer Nov 29, 2007

Firefox is the most reliable one in my experience. I've had malware penetrating through Opera as well, but not from proz.com.

HTH

Piotr

P.S. Any browser can catch something depending on the sites you visit apart from proz.com and your security settings.



[Edited at 2007-11-29 08:35]


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