PDF files don\'t open anymore for me...
Thread poster: Gayle Wallimann

Gayle Wallimann  Identity Verified
Local time: 11:34
Member (2001)
French to English
+ ...
Mar 30, 2003

I am sad Up until now, I have been able to view websites in PDF format automatically, Acrobat Reader 5.0 has always opened them for me. Now, I can\'t get anything except the little square with the colors in it. Do I need to reactivate something on my computer? (I am really aggravated because I think that someone touched my computer parameters when I was away on holiday...) I use Windows 98. Thanks for any help that you can give me.

Gayle


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Ralf Lemster  Identity Verified
Germany
Local time: 11:34
English to German
+ ...
Which browser do you use? Mar 30, 2003

Hi Gayle,

Which browser and version do you use? Did you upgrade to Acrobat Reader 5.0 recently?



Ralf


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Gayle Wallimann  Identity Verified
Local time: 11:34
Member (2001)
French to English
+ ...
TOPIC STARTER
For Ralf.. Mar 30, 2003

Thanks for answering Ralf.

I use Internet Explorer 6.0 and I think that one of my sons may have updated Acrobat Reader 5.0 hoping that it would solve the problem. Alas, it didn\'t.



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Gayle Wallimann  Identity Verified
Local time: 11:34
Member (2001)
French to English
+ ...
TOPIC STARTER
Precision Mar 30, 2003

I meant that Acrobat Reader 5.0 is the one that I have had for quite awhile. One of my sons did click on a request to update it a few weeks ago. But the problem dates from before then.

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Ralf Lemster  Identity Verified
Germany
Local time: 11:34
English to German
+ ...
Not sure if it helps... Mar 30, 2003

...I had thought about the workaround suggested in support.microsoft.com/default.aspx?scid=kb;EN-US;177321, but these only apply to earlier MSIE versions.



Sorry... Ralf


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Jeremy Smith  Identity Verified
United Kingdom
Local time: 10:34
French to English
+ ...
re-install Mar 31, 2003

One of those IT problems that happens for no apparent reason. My advice would be to completely uninstall Acrobat and then reinstall it.

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