URGENT: Troubleshooting an external hard drive
Thread poster: Natalie

Natalie  Identity Verified
Poland
Local time: 01:47
Member (2002)
English to Russian
+ ...

Moderator of this forum
Jul 16, 2006

Hi all,

All of a sudden I cannot reach my external HD. Everything I could do I did: tried changing the USB port; took the disk out of the pocket and reinserted it; changed the USB power cable for battery-powered adapter. Nothing. The Windows message tells that an USB device cannot be recognized.

I'll call the vendor, of course, but it will be only tomorrow morning. And I would like to access my data now. Any ideas what else could I do? (Unfortunately, I have no other pocket to try: I would certainly do it if I could).

It's a 80GB Western Digital 3.5" disk in a MIO USB 2.0 OTG pocket (Welland)

Thanks for any ideas!


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Jerzy Czopik  Identity Verified
Germany
Local time: 01:47
Member (2003)
Polish to German
+ ...
Do you have another PC to try? Jul 16, 2006

If it works there, than something with your Windows installation went wrong (less probable, I´m afraid).
The other (more probable, I´m afraid) possibility is the HDD defect.

I´m quite sure you have restarted your PC in the meantime, didn´t you?

Regards
Jerzy


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Natalie  Identity Verified
Poland
Local time: 01:47
Member (2002)
English to Russian
+ ...

Moderator of this forum
TOPIC STARTER
Thanks Jerzy, right you are! Jul 16, 2006

I have just connected the disk to my laptop and all four partitions are visible (thanks God!)

Several hours earlier I ahve installed on my desktop computer an PL-Ru-Pl PWN dictionary. The dictionary works fine but something must have happened to USB.
But it's OK, I'll reinstall the USB tomorrow: the most important thing is that I can reach my recent work files that has not yet been backuped.


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Ruslan Datkayev  Identity Verified
Kazakhstan
Local time: 05:47
English to Russian
+ ...
to access hanged hardware w/out rebooting Windows Jul 17, 2006

Good day!

It may be useful to try out, in Control panel>System>Device Manager to disable and then enable back external HDD, for restarting USB connection.

With respect,



rbd


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Natalie  Identity Verified
Poland
Local time: 01:47
Member (2002)
English to Russian
+ ...

Moderator of this forum
TOPIC STARTER
Thanks a lot Jul 17, 2006

The problem has been already solved

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URGENT: Troubleshooting an external hard drive

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