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How often is the "track answerer" function used?
Thread poster: Erik Freitag

Erik Freitag  Identity Verified
Germany
Local time: 05:56
Member (2006)
Dutch to German
+ ...
Jul 1, 2009

Dear staff,

Out of sheer curiosity, I'd be interested to know how often the new "track answerer" function which there was a heated discussion about some weeks ago is actually used. Could you give us some insight about the statistics:

- How many requests to track an individual answerer were made?
- How many of those were accepted or declined?
- How many people chose to accept or decline all requests, or to decide on a case-to-case basis?

The reason for my question is, as I said, curiosity, but it might also make the earlier discussion appear in a different light ...

Thanks,
Erik


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Gianni Pastore  Identity Verified
Italy
Local time: 05:56
Member (2007)
English to Italian
Second that Jul 1, 2009

It caused quite a storm few weeks ago, so it may be interesting to see if all the fuss was somehow justified.

G

[Edited at 2009-07-01 21:33 GMT]


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Stanislaw Czech, MCIL  Identity Verified
United Kingdom
Local time: 04:56
Member (2006)
English to Polish
+ ...
I don't use this function and have no intention to do so Jul 1, 2009

However I visit KudoZ several times a day and I follow all interesting me answers so I am pretty much aware of answers given by my colleagues.

S

PS: after seeing this thread I realized that this function exists and I spent some 15 minutes reading old posts regarding it but so far I have no clue how I could possibly benefit by using it???

[Edited at 2009-07-01 22:29 GMT]


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KSL Berlin  Identity Verified
Portugal
Local time: 04:56
Member (2003)
German to English
+ ...
Never used it, probably never will Jul 1, 2009

No time for stalking....

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Erik Freitag  Identity Verified
Germany
Local time: 05:56
Member (2006)
Dutch to German
+ ...
TOPIC STARTER
question adressed to staff Jul 2, 2009

Dear Stanislaw and Kevin,

thanks for your contributions (I don't use the function either). I think I should have been clearer in my initial post, though: With my question, I was hoping to get information from staff about the statistics, in order to get a view of the whole picture, rather than individual feedback (though this is of course interesting as well). Sorry for the confusion.

Best regards,
Erik


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Aniello Scognamiglio  Identity Verified
Germany
Local time: 05:56
English to German
+ ...
Service request Jul 2, 2009

Hi Erik,

there was no confusion at all, but if you want a response from staff, I think it will be better to submit a service request. Personally, I am not interested in this superflous feature.

Best Aniello


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Erik Freitag  Identity Verified
Germany
Local time: 05:56
Member (2006)
Dutch to German
+ ...
TOPIC STARTER
forum post vs. support request Jul 2, 2009

Aniello Scognamiglio wrote:

Hi Erik,

there was no confusion at all, but if you want a response from staff, I think it will be better to submit a service request. Personally, I am not interested in this superflous feature.

Best Aniello


Hi Aniello,

I thought about submitting a support ticket, but I was thinking that this information might interest others as well ...

Kind regards,
Erik


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Aniello Scognamiglio  Identity Verified
Germany
Local time: 05:56
English to German
+ ...
Service request in addition to this thread :-)= Jul 2, 2009

efreitag wrote:

Hi Aniello,

I thought about submitting a support ticket, but I was thinking that this information might interest others as well ...

Kind regards,
Erik


Yes, of course.


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Charlie Bavington  Identity Verified
Local time: 04:56
French to English
I was wondering too... Jul 2, 2009

... just the other day

efreitag wrote:
- How many requests to track an individual answerer were made?
- How many of those were accepted or declined?
- How many people chose to accept or decline all requests, or to decide on a case-to-case basis?


.... and I also wondered how many people had started using it, and subsequently stopped, in either sense, as the tracker or the trackee (i.e. stopped allowing people to track them).


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Erik Freitag  Identity Verified
Germany
Local time: 05:56
Member (2006)
Dutch to German
+ ...
TOPIC STARTER
support ticket sent Jul 3, 2009

Just FYI: I have sent a support ticket yesterday.

Best regards,
Erik


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Tomás Cano Binder, BA, CT  Identity Verified
Spain
Local time: 05:56
Member (2005)
English to Spanish
+ ...
Never Jul 3, 2009

As far as I can remember, I have never tracked anyone. It is probably one of the least useful features in Kudoz, whereas other features requested several times by a lot of people (e.g. leader list optionally listed by acceptance level) are completely ignored. It is easy to feel discouraged about Kudoz!

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Jared Tabor
Local time: 01:56
SITE STAFF
Initial numbers on the choice to track Jul 3, 2009

Hello all,

At the moment, 171 people have chosen to use the track feature to track answerers, while 187 answerers are being tracked.

Best regards,

Jared


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Tomás Cano Binder, BA, CT  Identity Verified
Spain
Local time: 05:56
Member (2005)
English to Spanish
+ ...
So... Jul 3, 2009

.... under 200 people from 363,476 users. Does not sound like it was an all-time favourite... :-/

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Erik Freitag  Identity Verified
Germany
Local time: 05:56
Member (2006)
Dutch to German
+ ...
TOPIC STARTER
Thanks! Number of declined requests? Jul 3, 2009

Jared wrote:

Hello all,

At the moment, 171 people have chosen to use the track feature to track answerers, while 187 answerers are being tracked.

Best regards,

Jared


Dear Jared,

thanks a lot for you reply! Can you also say something about the number of declined requests?

Kind regards,
Erik


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Jared Tabor
Local time: 01:56
SITE STAFF
Declined requests Jul 3, 2009

Hi Erik,

Sure. 19 requests have been declined. Of those, 4 were declined requests staff made in testing. So 15.

Best regards,

Jared


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