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How can I block a certain Kudoz user?
Thread poster: Paul Hirsh

Paul Hirsh  Identity Verified
France
Local time: 23:15
French to English
+ ...
Jun 21, 2012

Every time I ask a Kudoz question my mailbox is flooded with lengthy and inappropriate answers from a certain user who then hides them, modifies them and makes addenda, disagrees with other answers and makes inappropriate and sometimes polemic discussion entries, with every action causing a new email alert to interrupt me when I am driving or working or eating, often days after I have sent off the translation. He is registered as a native speaker of English but his command of the language is so poor one wonders how he can possibly claim to be a professional translator. The Kudoz user experience would be so much better if such users could be blocked. I click on "PRO - a question that is suitable for professional translators" each time but this doesn't filter out incompetents and timewasters. Any ideas?

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Stanislaw Czech, MCIL  Identity Verified
United Kingdom
Local time: 22:15
Member (2006)
English to Polish
+ ...
It may be difficult Jun 21, 2012

There is an option of filtering out users of Kudoz, but it affects only notifications about new questions so is of no use to askers. However you could use a filter in your email client. And filter out e-mails containing a particular phrase - in this case name of the answerer.

BR
S


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writeaway  Identity Verified
French to English
+ ...
Not really allowed Jun 21, 2012

Hi,
Sending the type of emails you describe isn't really allowed. You should report this to the SiteStaff imo.
Fwiw, posting a question as "Pro" actually attracts more people, so it's really counterproductive if your aim is to eliminate/discourage incompetents and/or timewasters. PointZ chasers generally run to Pro questions and an easy question marked as Pro brings them all out from under the rug.


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Paul Hirsh  Identity Verified
France
Local time: 23:15
French to English
+ ...
TOPIC STARTER
the emails don't come direct from the answerer Jun 21, 2012

writeaway wrote:

Hi,
Sending the type of emails you describe isn't really allowed. You should report this to the SiteStaff imo.



Misunderstanding? The emails don't come direct from the answerer but from the Kudoz system.


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Kalinka Hristova  Identity Verified
Bulgaria
Local time: 00:15
Member (2007)
English to Bulgarian
+ ...

MODERATOR
When such problems arise, contact the moderators Jun 21, 2012

Hello Paul,

When such problems arise, contact the moderators in the respective language pair (or any other moderator you may prefer). You may also need to contact ProZ.com site administration sending them a support request (http://www.proz.com/support).

Moderators are granted the authority to deal with such cases, so first contact them. If they need further support, they may contact site administration, too. Provide them with the name of the (ab)user, hyperlinks to questions like those described, etc., e.g. provide them with as much detail as possible.

Hope this helps. If you have any doubts, questions or queries, do not hesitate to contact moderators: we are here to help.

Have a nice day,

Kalinka

[Edited at 2012-06-21 08:25 GMT]


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writeaway  Identity Verified
French to English
+ ...
No misunderstanding Jun 21, 2012

It's not allowed to send harassing emails via the Proz/Kudoz system. That's why I suggested that you report it. Afaik, Proz has no way to control private emails sent via third party providers.

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Paul Hirsh  Identity Verified
France
Local time: 23:15
French to English
+ ...
TOPIC STARTER
The misunderstanding comtinues Jun 21, 2012

writeaway wrote:

It's not allowed to send harassing emails via the Proz/Kudoz system. That's why I suggested that you report it. Afaik, Proz has no way to control private emails sent via third party providers.


They are not harassing emails, but a tide of well-meaning but inappropriate and sometimes inarticulate answers from an over-assiduous but linguistically challenged user.
I think you assumed I am using "inappropriate" in the PC sense as a euphemism for "rude". I use the dictionary meaning.


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Post removed: This post was hidden by a moderator or staff member because it was not in line with site rule

Vikki Pendleton  Identity Verified
United Kingdom
Local time: 22:15
Member
German to English
+ ...
One option Jun 21, 2012

would be to not get any notifications sent to you from Kudoz, and just check in person from time to time for any new answers.

I do this as there is some sort of blip between proz and my email inbox which means rather than getting emails instantly I get nothing for hours and then six or ten emails all at once, usually after I've seen the questions/jobs/answers they refer to. You do have to remember to check though.


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writeaway  Identity Verified
French to English
+ ...
Sorry, I thought this was bothering you. My misunderstanding Jun 21, 2012

Every time I ask a Kudoz question my mailbox is flooded with lengthy and inappropriate answers from a certain user who then hides them, modifies them and makes addenda, disagrees with other answers and makes inappropriate and sometimes polemic discussion entries, with every action causing a new email alert to interrupt me when I am driving or working or eating, often days after I have sent off the translation.
Definition of HARASS
transitive verb
1
a : exhaust, fatigue b (1) : to annoy persistently


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esperantisto  Identity Verified
Local time: 00:15
Member (2006)
English to Russian
+ ...
No-point questions Jun 21, 2012

When you flag your questions as PRO, you only attract more KudoZ hunters. When you flag them as no-point questions, no KudoZ hunter turns around, and chances are that you get only one answer, but a relevant one.

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Ty Kendall  Identity Verified
United Kingdom
Local time: 22:15
Hebrew to English
Might be construed as selfish Jun 21, 2012

esperantisto wrote:

When you flag your questions as PRO, you only attract more KudoZ hunters. When you flag them as no-point questions, no KudoZ hunter turns around, and chances are that you get only one answer, but a relevant one.


But then he could also be accused of being selfish and measly. I'm also not sure it would deter the person in question if he posted all his questions as NP.


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TargamaT  Identity Verified
Syria
Local time: 00:15
Member (2010)
English to Arabic
+ ...
Filters, filters and filters Jun 21, 2012

The best way is to put filters in your mail. I use that for Kudoz, for thank you, for jobs and keep my mailbox clean...

Hope that help!


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Ty Kendall  Identity Verified
United Kingdom
Local time: 22:15
Hebrew to English
KudoZ FAQS Jun 21, 2012

I found this in the KudoZ FAQS:

KudoZ interaction between profiles may be blocked at the discretion of site staff


I think the intention was to prevent friends and family from unfairly influencing KudoZ activity...but if they have the power to do it (which this indicates they do), then ask them.


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Sheila Wilson  Identity Verified
Spain
Local time: 22:15
Member (2007)
English
+ ...
Is this the root of your problem? Jun 21, 2012

Paul Hirsh wrote:
He is registered as a native speaker of English but his command of the language is so poor


There are certainly many people on here who claim to be native in English plus another language, who most definitely are not native in English (the only language where I can judge the issue). And there are some who definitely are native-equivalent - I fully accept that. The problem is that the second language input is not verified in any way by ProZ.com. Some of these people, who may be totally incapable of structuring an English sentence correctly, even answer English monolingual questions and clog them up with rubbish in the way Paul is talking about.

Native language is such an important attribute in ProZ that surely there should be some sort of restriction. Otherwise, it loses all value and meaning.

As far as restricting their use of KudoZ, I don't know that there's anything we can do apart from filtering them out, but I don't know that that would do the trick either.

Sheila


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