Platinum membership does not appear
Thread poster: Anabel Martínez

Anabel Martínez  Identity Verified
Spain
Local time: 18:28
Member (2005)
English to Spanish
+ ...
May 11, 2005

Hi, I just upgraded, but still my membership appears basic as usual. I thought the upgrade was automatic, how long does it take for it to appear? Could it be due to a problem?

Thanks in advance for your help


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Jason Grimes
Local time: 12:28
SITE STAFF
Your membership has been upgraded May 11, 2005

Hi Anabel,

Your platinum membership upgrade has been processed. Sorry for the delay.

Normally, membership purchases made by credit card or paypal are processed immediately, but occasionally the payment processors don't notify ProZ.com's servers of the successful purchase and it must be processed manually.

For future reference, the fastest way to resolve a problem like this is to submit a support request: http://www.proz.com/support?mode=ask&type=payment

Thanks for supporting the site with your platinum membership.

Best regards,

Jason


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Balasubramaniam L.  Identity Verified
India
Local time: 21:58
English to Hindi
+ ...
Congradulations May 12, 2005

Hi Anabel,

Congradulations on going Platinum. Now the flood-gates of opportunity open for you!


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Anabel Martínez  Identity Verified
Spain
Local time: 18:28
Member (2005)
English to Spanish
+ ...
TOPIC STARTER
thanks! May 12, 2005

Hi Jason, thanks for your help!

Best regards,

Anabel


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Anabel Martínez  Identity Verified
Spain
Local time: 18:28
Member (2005)
English to Spanish
+ ...
TOPIC STARTER
thanks again :) May 12, 2005

Balasubramaniam wrote:

Hi Anabel,

Congradulations on going Platinum. Now the flood-gates of opportunity open for you!


Thanks, let's hope so!


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