Error opening project
Thread poster: Metallica81

Metallica81
United Kingdom
Local time: 17:12
English to Portuguese
+ ...
Feb 14, 2010

Yesterday, I started a new project on MemoQ and today, when I was trying to open it again, an error message showed up: "You are currently using MemoQ in 4Free Mode. MemoQ can only open projects with exactly one document and the corresponding translation memory".

What can I do for not having to start the project from the beginning since it was already at 40%?

Thanks,
Luís


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Grzegorz Gryc  Identity Verified
Local time: 18:12
French to Polish
+ ...
License problem? Feb 15, 2010

Luís Ferreira wrote:

Yesterday, I started a new project on MemoQ and today, when I was trying to open it again, an error message showed up: "You are currently using MemoQ in 4Free Mode. MemoQ can only open projects with exactly one document and the corresponding translation memory".

What can I do for not having to start the project from the beginning since it was already at 40%?


It seems it's a licensing problem.
Contact the support.
I assume you're using a "normal" MQ version, not the trial one which expires after 45 days.

PS.
Try to include the MQ version number in your posts.
As the 3.x-4.0 switch is on the road, some strange things may happen.
E.g. one of "my" academic licenses refuses to upgrade to 4.0...
It may be a stupid Kilgray's error.
But they're really fast to answer...

Cheers
GG


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Metallica81
United Kingdom
Local time: 17:12
English to Portuguese
+ ...
TOPIC STARTER
Yes Feb 15, 2010

Hello,

thanks for your reply. In fact, the problem was that one, the licence had expired. But I was contacted by a MemoQ administrator that extended it for more 7 days.

Bye,
Luís


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