Document export in MemoQ just "freezes"
Thread poster: svenfrade

svenfrade  Identity Verified
Germany
Local time: 04:47
French to German
+ ...
Oct 11, 2010

I have just finished the translation of an Excel file in MemoQ and need to export the translation into a new Excel file.

After a while, the process just seems to freeze and it gets to a point, where it just won't go any further. I get the pop-up saying "Please wait while MemoQ ..." and somewhere near the end everything comes to a halt. I don't get an error message either, I made sure that there are no missing tags that might prevent MemoQ from exporting the document, I restarted the computer but nothing seems to work. Once again, I'm completely at a loss since I have to deliver in less than 2 hours.

Any ideas what might help or what I might be doing wrong?


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Tomás Cano Binder, BA, CT  Identity Verified
Spain
Local time: 04:47
Member (2005)
English to Spanish
+ ...
Not your fault... Oct 11, 2010

May I ask you whether your computer is up-to-date? I mean, have you ran Windows Update recently? I have seen that MemoQ can have trouble sometimes if the computer is not up-to-date. Give it a try just for the sake of it!

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svenfrade  Identity Verified
Germany
Local time: 04:47
French to German
+ ...
TOPIC STARTER
Unfortunately Oct 11, 2010

this didn't work, Tomás, but at least my computer is up-to-date now. Thanks a lot for trying to help anyway.

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Michael Beijer  Identity Verified
United Kingdom
Local time: 03:47
Member (2009)
Dutch to English
+ ...
support@kilgray.com Oct 11, 2010

@inkweaver

I would contact memoQ support about this:

http://kilgray.com/support/contact-support

As well as ask on the memoQ mailing list, here:

http://tech.groups.yahoo.com/group/memoQ/

Michael


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Document export in MemoQ just "freezes"

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