Internal Application Error message in memoQ
Thread poster: cdub

Local time: 22:59
Oct 7, 2011

Does anybody know what this message means? This is what we did, we imported the file, pre-translated the document, locked specific segments, and then export bilingual file. As we were trying to export the bilingual file, we got this "internal error."

Thanks in advance to anyone who can help!


Non-negative number required.
Parameter name: count



Server stack trace:
at System.IO.FileStream.Read(Byte[] array, Int32 offset, Int32 count)
at MemoQ.Translation.Versioning.MinorVersionStore.readIntoMyBuffer(UInt32 filePos)
at MemoQ.Translation.TranslationDocData.LoadMinorVersion(String projectPath, Int32 majorV, Int32 minorV)
at MemoQ.Translation.TranslationDocData.IncreaseMinorVersion(String projectPath, MinorVersionCreateParams mvcp)
at MemoQ.Networking.BLL.ServerDocument.ServerTranslationDocument.CreateMinorVersion(String projectDirectory, MinorVersionCreateParams createParams)
at MemoQ.Networking.BLL.ServerDocument.CreateMinorVersionJob.DoJob()
at MemoQ.Common.Job.JobBase.Execute(Object o) at MemoQ.Common.Job.ClientJobManager.GetIsJobFinished(Guid jobId, JobInfo& jobInfo)
at MemoQ.Common.Job.ClientJobManager.GetIsJobFinished(Guid jobId)
at MemoQ.Common.Job.ClientJobManager.WaitForJobToFinish(Guid jobId, Boolean followProgress, Boolean runMessageLoop, MQFunc`1 exitPredicate)
at MemoQ.Common.Job.ClientJobManager.ExecuteRemoteJob(Guid jobId, String serverUrl, Boolean runMessageLoop)
at MemoQ.Translation.TranslationDocument.IncreaseMinorVersion(MinorVersionCreateParams createParams)
at MemoQ.Project.MinorStore.DocumentVersionController.CreateMinor(IDocumentInfo docInfo, MinorVersionCreateParams createParams)
at MemoQ.Project.TranslationDocExportController.createDocMinorVersion(DocumentInfo docInfo, MinorVersionCreateParams createParam)
at MemoQ.Project.TranslationDocExportController.exportDocumentTwoColumnRTF(String targetFilePath, IList`1 docInfos)
at MemoQ.Project.TranslationDocExportController.exportDocument(TranslationDocument tdoc, DocumentInfo docInfo, Int32 itemIndex)
at MemoQ.Project.TranslationDocExportController.processFile(Int32 fileIndex, DocumentInfo docInfo)
at MemoQ.Common.MultiFileAsyncProcessingBase`1.runBackground()
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.PrivateProcessMessage(RuntimeMethodHandle md, Object[] args, Object server, Int32 methodPtr, Boolean fExecuteInContext, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
at MemoQ.Common.AsyncProcessingBase.SimpleProcessingDelegate.EndInvoke(IAsyncResult result)
at MemoQ.Common.AsyncProcessingBase.execInBackgroundWithProgress(SimpleProcessingDelegate dlgt, String caption)

[Edited at 2011-10-07 15:07 GMT]

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Tomás Cano Binder, BA, CT  Identity Verified
Local time: 04:59
Member (2005)
English to Spanish
+ ...
Does not ring a bell Oct 8, 2011

Have you sent this to Kilgray's support email?

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István Lengyel
Local time: 04:59
English to Hungarian
+ ...
Please send this support Oct 10, 2011


Sorry about it, this is a bug related to memoQ's versioning feature. This might appear if you enabled versioning on the first page of the new project wizard. Can you help us tracking this down by writing to support? We'd need a snapshot of your project which is normally under My Documents / My memoQ Projects / project name.

Thank you!

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Gisela Ganin
English to Spanish
Have you solved this? Feb 3, 2012

Hi guys,

I'm having the same problem and I'd like to know if you could solve this. If so, can you please tell me how?


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memonic  Identity Verified
Local time: 21:59
English to French
+ ...
Have you solved this yet? Apr 18, 2016

Same issue here!


L'index était hors limites. Il ne doit pas être négatif et doit être inférieur à la taille de la collection.
Nom du paramètre : index


à MemoQ.Project.TranslationDocImportExport.LocalExportController.b__12(ExportUnitBase eu)

MemoQ version : 7.5.62
OS : Microsoft Windows 7 Édition Familiale Premium
OS version : 6.1.7601
OS architecture : 64 bits
Visible memory : 8172012
Free memory : 4254764
Processor : Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz
.NET version : v2.0.50727 SP2, v3.0 SP2, v3.5 SP1, v4, v4.0

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