Internal application error.
Thread poster: Tomrobot

Local time: 02:24
English to Chinese
Dec 13, 2011

Our Major customer will migrate to MemoQ in 2012, for this, we test the memoQ, We find MemoQ support Chinese not well. When you change settings such as font settings, Chinese charaters become rogue code. This is very strange.

Also another problerm occurs during creating the project. when we try to open a project, the following messages displayed, and translaiton view could not be opened.


Font '' cannot be found.


at System.Drawing.FontFamily.CreateFontFamily(String name, FontCollection fontCollection)
at System.Drawing.FontFamily..ctor(String name)
at MemoQ.Controls.TextCompareCtrl.cleanRichTextBoxes()
at MemoQ.Controls.TextCompareCtrl.SimpleUpdate(String curr, String mem, String target)
at MemoQ.Translation.TranslationResultsControl.OnHitRowChosen(Object sender, EventArgs e)
at MemoQ.Translation.TranslationControl.doScanSegment()
at MemoQ.Translation.TranslationControl.doScanIfAuto()
at MemoQ.Translation.TranslationControl.onRowEnter(Int32 oldRowNum)
at MemoQ.Controls.GridContainer`2.ActivateRow(Int32 ix)
at MemoQ.Controls.GridContainer`2.set_DataBinder(IGridDataBinder`1 value)
at MemoQ.Translation.TranslationControl.OnDocumentAttached()
at MemoQ.ApplicationFramework.DocumentControl.set_Document(Document value)
at MemoQ.ApplicationFramework.WindowManager.OpenTab(Document document, Boolean activate, Object initData)
at MemoQ.ApplicationFramework.WindowManager.OnShowDocument(Document document, Object initData)
at MemoQ.Project.ProjectDocument.ShowTranslationDocument(DocumentInfo tdi, Boolean activate, Boolean refreshResources)
at MemoQ.Project.ProjectDocument.ShowTranslationDocument(TranslationDocInfo tdi)
at MemoQ.Project.TranslationProjectSettingsControl.handleOpenTranslationDocument()
at MemoQ.Project.TranslationProjectSettingsControl.gvTranslations_CellMouseDoubleClick(Object sender, DataGridViewCellMouseEventArgs e)
at System.Windows.Forms.DataGridView.OnCellMouseDoubleClick(DataGridViewCellMouseEventArgs e)
at System.Windows.Forms.DataGridView.OnMouseDoubleClick(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.DataGridView.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

We could use other CAT solutions to process the memoq XLF files. but we prefer use memoq as required by our customer. Is there any way out? Thanks


Michael Beijer  Identity Verified
United Kingdom
Local time: 13:24
Member (2009)
Dutch to English
+ ... Dec 13, 2011

Hello wenju,

I think this is one for:


István Lengyel
Local time: 14:24
English to Hungarian
+ ...
font not set up Dec 14, 2011

Hi Wenju,

This seems fortunately easy: go to Tools/Options/Appearance, and set up the Chinese font there. Probably the default font is not installed with you, so you need to change it.

Best regards,


Local time: 02:24
English to Chinese
solution Dec 19, 2011

Thank you kindly reply. changing font do not work. We found only solution is to delete the profiles in the following directory. C:\Documents and Settings\your username\Application Data\MemoQ. We have send the problem to our customer, wish there is a permanert solution.


stonejohn  Identity Verified
Local time: 20:24
English to Chinese
+ ...
setting the font Mar 20, 2012

István Lengyel's solution worksicon_smile.gif

[Edited at 2012-03-20 09:37 GMT]


To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

Internal application error.

Advanced search

CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use SDL Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

More info »
BaccS – Business Accounting Software
Modern desktop project management for freelance translators

BaccS makes it easy for translators to manage their projects, schedule tasks, create invoices, and view highly customizable reports. User-friendly, integration, community-driven development – a few reasons BaccS is trusted by translators!

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search