memoq v. 5..56 and 5...57 general error message on startup
Thread poster: carolynka

United Kingdom
Local time: 10:30
Member (2009)
German to English
Feb 25, 2012

Ever since downloading memoq version 5....57, I got a general error message but on first startup. I uninstalled, downgraded to v. ....56 and reinstalled to no effect. The support/developers now say an synchronizing/backup/antivirus software 'may' be accessing the TranslationMemory xml file, and (I only have the usual things, eset, spybot AV, Acronis backup and dtSearch. Hesitate to exclude stuff from AV or backup and all was fine till I downloaded 5....57 .
As upgrading and downgrading has no posive effect, and v. 5. 56 is said to be the most stable, I doubt that trying 5....59 would have any posibive effect.
Any suggestions anyone?


Tomás Cano Binder, BA, CT  Identity Verified
Local time: 11:30
Member (2005)
English to Spanish
+ ...
Basic troubleshooting Feb 26, 2012

Have you tried disabling/uninstalling the antivirus software temporarily? This way you can know whether Kilgray are right in their assessment.


Dominique Pivard  Identity Verified
Local time: 12:30
Finnish to French
Try fixing .NET Feb 26, 2012

Since none of the various builds you tried (from 5.0.56 to 5.0.59) would work, I would assume the underlying problem is with the Microsoft .NET Framework (memoQ is a .NET application and therefore needs a working .NET problem in order to install and run properly).

Here is one way to uninstall/repair a non-functioning .NET in Windows 7:


To report site rules violations or get help, contact a site moderator:

You can also contact site staff by submitting a support request »

memoq v. 5..56 and 5...57 general error message on startup

Advanced search

SDL Trados Studio 2019 Freelance
The leading translation software used by over 250,000 translators.

SDL Trados Studio 2019 has evolved to bring translators a brand new experience. Designed with user experience at its core, Studio 2019 transforms how new users get up and running and helps experienced users make the most of the powerful features.

More info »
WordFinder Unlimited
For clarity and excellence

WordFinder is the leading dictionary service that gives you the words you want anywhere, anytime. Access 260+ dictionaries from the world's leading dictionary publishers in virtually any device. Find the right word anywhere, anytime - online or offline.

More info »

  • All of
  • Term search
  • Jobs
  • Forums
  • Multiple search