Error: "No active license on your computer"
Thread poster: LEXpert

LEXpert  Identity Verified
United States
Local time: 05:35
Member (2008)
Croatian to English
+ ...
May 8, 2013

Why did this error suddenly appear when starting MemoQ? I obviously have an active license and use it daily. Communicating with the activation server seems to have resolved the issue, but it's extremely frightening to think that it could randomly occur at some inopportune time when I have no access to the internet but need to work!

(MemoQ 6.02 Win7 X64 pro.)


 

preynolds
Local time: 12:35
Member (2014)
License issue May 11, 2013

Hi Rudolf,

I am not sure why you are getting this. As you point it out it should not happen. Please accept Kilgray's apologies for this. If it or something similar happens again please contact support@kilgray.com and we will resolve it as quickly as you can.

Thank you for your support of memoQ,

Peter Reynolds, Kilgray


 

Michael Beijer  Identity Verified
United Kingdom
Local time: 11:35
Member (2009)
Dutch to English
+ ...
Hi Rudolf, May 11, 2013

If I remember correctly I have come across this error quite a few times in the year or two I have been using memoQ, but it has always been easy to fix by just trying again or contacting the activation server. I wouldn't take much notice of it.

Michael

(MemoQ 6.2.17 Win8 X64 Pro)


 


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Error: "No active license on your computer"

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