Cannot synchronize or return
Thread poster: NancyLynn

NancyLynn
Canada
Local time: 15:35
Member (2002)
French to English
+ ...

MODERATOR
Nov 17, 2014

I have MemoQ 2014 version 7.0.66 translator pro on Windows 8.1.

the translation is complete; however I can't submit or synchronize, as there is no connection to the remote server. MemoQ advises that I check my network connection.

However everything else is fine, as you can see, I'm posting, receiving e-mails, etc.

What do I need to do to fix this error please?


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Capesha  Identity Verified
Local time: 21:35
Member (2006)
English to German
+ ...
Contact your agency Nov 17, 2014

If you are working with a remote server (probably the server of your agency) and this server is (temporarily) down, you won't be able to connect. I once had this case and tried again and again until I gave up and asked the agency for help. They told me that the server was down. 1 hour later I could complete the job without any problems.

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NancyLynn
Canada
Local time: 15:35
Member (2002)
French to English
+ ...

MODERATOR
TOPIC STARTER
Silence Nov 17, 2014

Thank you, Capesha. This may also explain the silence at their end - I haven't received a replyl to my e-mails on this matter.

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NancyLynn
Canada
Local time: 15:35
Member (2002)
French to English
+ ...

MODERATOR
TOPIC STARTER
Power outage Nov 17, 2014

Thanks again for taking the time to reply. I'll leave this thread here for future reference. The client agency just wrote me to tell me they had a lengthy power outage in their area, and now that they're back up and running, the project has been submitted.

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