MemoQ not shutting down
Thread poster: Shelley Fairweather-Vega

Shelley Fairweather-Vega  Identity Verified
Local time: 11:22
Member (2007)
Russian to English
+ ...
Dec 14, 2014

I upgraded to 2014 version 2 and recently finished my first project. I have not been able to close MemoQ except by using Window's task manager to force it to close. Every attempt I make to get the program to shut down from within the program itself gives me the error below. Any advice to cure this?

Thanks in advance.

TYPE:
System.Exception

MESSAGE:
You are trying to detach a project that is not the currently attached one.

Current: 00000000-0000-0000-0000-000000000000
To detach: 71418928-b5a2-45e9-b756-81a3c0cf6cee

SOURCE:
MemoQ.Project

CALL STACK:
at MemoQ.Project.ProjectRegisty.Detach(Guid pid)
at MemoQ.Project.ProjectDocument.OnCloseDocument()
at MemoQ.ApplicationFramework.WindowManager.CloseTab(Document document)
at MemoQ.ApplicationFramework.WindowManager.OnCloseDocument(Document document)
at MemoQ.Application.MemoQApp.closeProjectRelatedDocsAndProject()
at MemoQ.Application.MemoQApp.closeProject()
at MemoQ.Application.MemoQApp.UnInitializeApp()
at MemoQ.MainWindow.MainWindow_FormClosed(Object sender, FormClosedEventArgs e)
at System.Windows.Forms.Form.WmClose(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at DevExpress.XtraEditors.XtraForm.WndProc(Message& msg)
at MemoQ.MainWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

SYSTEM INFORMATION:
MemoQ version : 7.5.4
OS : Microsoft Windows 7 Home Premium
OS version : 6.1.7601
OS architecture : 64-bit
Visible memory : 3931428
Free memory : 2361468
Processor : AMD Athlon(tm) II X4 640 Processor
.NET version : v2.0.50727 SP2, v3.0 SP2, v3.5 SP1, v4, v4.0


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Jason Hall
Ecuador
Local time: 13:22
English to Spanish
+ ...
Same here, but only on one occasion Jan 29, 2015

Unfortunately I have no solution just to offer, other than moral support to let you know that you are not alone!

I had the same problem after completing a server project. As you mentioned, I force quit the program, and it has not happened since.

I came across this forum posting by Googling the following error:
"You are trying to detach a project that is not the currently attached one."

Not sure what that means...

Let's hope the next update will fix this!


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Shelley Fairweather-Vega  Identity Verified
Local time: 11:22
Member (2007)
Russian to English
+ ...
TOPIC STARTER
Re: Same here Jan 30, 2015

Thanks for the moral support, Jason! I had given up on getting any response at all.

Shelley


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Richard Purdom  Identity Verified
Portugal
Local time: 19:22
Dutch to English
+ ...
same problem.. Jan 30, 2015

...and sometimes it won't let me even change project either. 75% of the time I have to use the task manager! No message, it just doesn't react or locks up.

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Kevin Fulton  Identity Verified
United States
Local time: 14:22
German to English
Same issue here MemoQ 2014 R2 Feb 1, 2015

I had left the project active for a few hours, as I had planned to return to work after a break. The short break turned into an extended one and I couldn't exit MemoQ. Very annoying.

I've also found that I can't return to the project if I access the dashboard. I have to hit Ctrl-ALT-DEL to bring up the screen to change users, task manager, etc., then cancel. It clears the dashboard. Another annoying issue!


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Nilton Junior  Identity Verified
Brazil
Local time: 15:22
Member (2009)
English to Portuguese
+ ...
Ctrl + Shift + Esc Feb 1, 2015

Kevin Fulton wrote:

I had left the project active for a few hours, as I had planned to return to work after a break. The short break turned into an extended one and I couldn't exit MemoQ. Very annoying.

I've also found that I can't return to the project if I access the dashboard. I have to hit Ctrl-ALT-DEL to bring up the screen to change users, task manager, etc., then cancel. It clears the dashboard. Another annoying issue!


You can also press the keys mentioned above to open Task Manager directly. It is much faster.


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Kevin Fulton  Identity Verified
United States
Local time: 14:22
German to English
@ Nilton Feb 2, 2015

I press Ctrl-Alt-Del to force a screen refresh and get rid of the dashboard, not to access the Task Manager, although I do sometimes need to use the Task Manager to exit the program.

I discovered more issues today, this time regarding TM behavior. I'm going to write a support ticket when I have the time.


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