MemoQ not running under Windows 8.1
Thread poster: Angelika Meyer

Angelika Meyer  Identity Verified
Germany
Local time: 15:51
Member (2013)
English to French
+ ...
Feb 20, 2015

without asking me my PC upgraded from Windows 8 to Windows 8.1 and while still working fine under Windows 8, MemoQ is not running any more in Windows 8.1, i.e. the software starts initializing but doesn't get to an end, not even after hours of waiting. No error messages, nothing.

Can anyone help?

Thanks.

Angelika Meyer


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Steven Segaert  Identity Verified
Estonia
Local time: 16:51
Member (2012)
English to Dutch
+ ...
MemoQ support Feb 20, 2015

Did you try mailing support?

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Dominique Pivard  Identity Verified
Local time: 16:51
Finnish to French
memoQ 2013? Feb 20, 2015

If you are using memoQ 2013, does this knowledge base article help?

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Zsolt Förgeteg  Identity Verified
Hungary
Local time: 15:51
English to Hungarian
+ ...
Reinstall? Feb 20, 2015

Did you try to reinstall memoQ? (More precisely: uninstall it and then install again.) Theoretically all your work should stay untouched but it's always a good idea to have backup, especially before a reinstall. (On separate media of course - external HDD, a file hosting service, DVD, whatever.)

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Angelika Meyer  Identity Verified
Germany
Local time: 15:51
Member (2013)
English to French
+ ...
TOPIC STARTER
THANKS Feb 21, 2015

thanks everybody! I wanted to avoid but had to uninstall/reinstall. Now it works!

Angelika


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