PROBLEM WHEN IMPORTING TRANSIT PACKAGE WITH REFERENCE DOCUMENTS
Thread poster: Lenka Zamisova

Lenka Zamisova  Identity Verified
Spain
Local time: 06:58
Member (2006)
Spanish to Czech
+ ...
Mar 21, 2016

Good morning,

I have a problem when importing transit package with reference documents included. The import work correctly in my PC, but I have begun to use memoQ in the notebook, as I´m out of the office, and this question doesn´t work here. I have red all the info and help relationed with Transit, but I don´t find the solution, option to change the import of reference documents. I use the same operation system in both computers, Windows 10.
When importing the Transit package everything seems to work fin, there appears the window for the import of reference documents, but there are no options inside of it. When confirming import without reference files, it´s suggested to confirm this option, as there are reference documents for the package in question, but I don´t see them.
I have tried to reinstall the program, but there is still the same problem. All other functions work correctly.
Could you help me to solve this problem as soon as possible, please?
Thank you in advance.


Meanwhile I have contacted with MemoQ support and asked for solution. They connected to my computer by TeamViewer and tried to solve it, but no solution found. Problem forwarded to developers. No waiting for an answer.

[Editado a las 2016-03-22 08:57 GMT]


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PROBLEM WHEN IMPORTING TRANSIT PACKAGE WITH REFERENCE DOCUMENTS

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