Problem opening documents for translation since latest MemoQ2015 update Thread poster: Kirsten Bodart
| Kirsten Bodart United Kingdom Local time: 23:15 Dutch to English + ...
Hi team, I updated my MemoQ2015 yesterday (I believe) and since then I've been having trouble with opening documents for translation if I switch projects. Then I get the error message below and MemoQ stops working/crashes. Once I've opened it again, it works fine until I switch projects again. The error message only comes up when I actually open the doc, not the project. Double-clicking the doc to open or clicking the translate button doesn't make a difference. ... See more Hi team, I updated my MemoQ2015 yesterday (I believe) and since then I've been having trouble with opening documents for translation if I switch projects. Then I get the error message below and MemoQ stops working/crashes. Once I've opened it again, it works fine until I switch projects again. The error message only comes up when I actually open the doc, not the project. Double-clicking the doc to open or clicking the translate button doesn't make a difference. I first thought it was only the case for docs uploaded before the update, but it's not. This is the error message: TYPE: System.InvalidOperationException MESSAGE: Failed to compare two elements in the array. SOURCE: mscorlib CALL STACK: at System.Collections.Generic.ArraySortHelper`1.BinarySearch(T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer) at System.Array.BinarySearch[T](T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer) at System.Collections.Generic.SortedList`2.IndexOfKey(TKey key) at System.Collections.Generic.SortedList`2.TryGetValue(TKey key, TValue& value) at MemoQ.Termbase.TBAddin.TBAddinManager.getEnginesForLanguages(LanguagePair lp) at MemoQ.Termbase.TBAddin.TBAddinManager.doLookup(Object obj) at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(Object state) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch() at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback() ------------------ Inner exception ------------------ TYPE: System.ArgumentException MESSAGE: At least one object must implement IComparable. SOURCE: mscorlib CALL STACK: at System.Collections.Comparer.Compare(Object a, Object b) at System.Collections.Generic.ObjectComparer`1.Compare(T x, T y) at System.Collections.Generic.ArraySortHelper`1.InternalBinarySearch(T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer) at System.Collections.Generic.ArraySortHelper`1.BinarySearch(T[] array, Int32 index, Int32 length, T value, IComparer`1 comparer) SYSTEM INFORMATION: MemoQ version : 7.8.154 OS : Microsoft Windows 8 OS version : 6.2.9200 OS architecture : 64-bit Visible memory : 4006164 Free memory : 1358928 Processor : Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz .NET version : v2.0.50727 SP2, v3.0 SP2, v3.5 SP1, v4, v4.0 ▲ Collapse | | | cetcheg Local time: 23:15 English to Spanish + ... Solution from memoQ support | Jul 15, 2016 |
This was happening to me as well. I sent a message to memoQ support and this is what they indicated, and the problem disappeared. Hope this helps. Thank you for contacting Kilgray support. Please go to Options, click the Terminology plugins category on the left. Disable Perform terminology plugin lookups while working in the translation grid. This is an issue that will be fixed in our next release (7.8.155), please make sure to update. | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Problem opening documents for translation since latest MemoQ2015 update TM-Town | Manage your TMs and Terms ... and boost your translation business
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