I cannot export a tag heavy translation back to word - need help exporting file to word
Thread poster: Kristian Madar

Kristian Madar  Identity Verified
Slovakia
Local time: 01:30
Member (2008)
English to Slovak
+ ...
Oct 9, 2016

Hi, Could anybody help and export my memoq project back to word, please? I am quite desperate and don't know what to do.

I am getting this error message when exporting:

TYPE:
System.Runtime.InteropServices.COMException

MESSAGE:
Server RPC not available. (Exception from HRESULT: 0x800706BA)

SOURCE:
MemoQ.Project

CALL STACK:
at MemoQ.Project.TranslationDocImportExport.LocalExportController.b__d(ExportUnitBase eu)

SYSTEM INFORMATION:
MemoQ version : 7.8.123
OS : Microsoft Windows 8.1
OS version : 6.3.9600
OS architecture : 64-bit
Visible memory : 4074704
Free memory : 1108492
Processor : Intel(R) Celeron(R) CPU N2940 @ 1.83GHz
.NET version : v2.0.50727 SP2, v3.0 SP2, v3.5 SP1, v4, v4.0

Allegati LinQE ITagg1_EN.doc (slo): Exporting...
Allegati LinQE ITagg1_EN.doc (slo): Failed.
Allegati LinQE ITagg1_EN.doc (slo): Document failed to export; it was skipped.
------------------------------------------------------------------------------
The operation has been completed with some warnings.


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LEXpert  Identity Verified
United States
Local time: 18:30
Member (2008)
Croatian to English
+ ...
Errors? Oct 9, 2016

http://www.ampertrans.com/blog/archives/112-Coping-with-a-bug-in-memoQ-2014.html
This showed up when I googled your error after the call stack. Perhaps it will help.

Otherwise:
Does the error counter at the bottom show any errors at all?
Have you run a QA?
I've only ever run into unexportable issues with MemoQ when it refused to confirm segments with the numbered red MemoQ tags, but this only happened with PPT files, and even then it hasn't happened with newer versions.


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Kristian Madar  Identity Verified
Slovakia
Local time: 01:30
Member (2008)
English to Slovak
+ ...
TOPIC STARTER
QA done Oct 9, 2016

Yes, I did run a QA and there are no tags missing or extra tags added. I confirmed/ignored/corrected every QA message and tried to reset my internet connection/used a mobile internet connection to perform the cleaning up stage. Still getting the same result and same error message.

I contacted memoq support and I will let you know what happens next.

Thanks. I will try to reimport the files and retranslate them in the morning.


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Mikhail Popov
Singapore
Local time: 08:30
Member (2015)
English to Russian
+ ...
Make a test Oct 10, 2016

Rename the original document and import it to memoQ. Select all segments, copy source to target and press Ctrl+Shift. Try to export. If error will appear again, then the problem in the original document.

If error will disappear, then you did something wrong with tags


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Kristian Madar  Identity Verified
Slovakia
Local time: 01:30
Member (2008)
English to Slovak
+ ...
TOPIC STARTER
Did that, coppied source to target, export failed Oct 10, 2016

something was wrong with the original documents.

I am now retranslating the project from scratch in Trados Studio leveraging the existing TM/


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esperantisto  Identity Verified
Local time: 03:30
Member (2006)
English to Russian
+ ...
CodeZapper Oct 10, 2016

There is a useful utility CodeZapper that removes redundant items from Word files thus reducing the number of tags. Try it on your document before importing to memoQ.

Also, read Marc Prior's how-to about translating DOCX files in OmegaT, it contains many good tips that can be useful for MemoQ as well:

http://www.omegat.org/en/howtos/docx.html


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Mikhail Popov
Singapore
Local time: 08:30
Member (2015)
English to Russian
+ ...
Change format Oct 12, 2016

Sometimes CodeZapper doesn't help. Then you can save DOC as DOCX or DOCX as DOC. It helps from time to time.
If we are talking about MS Word document, of course


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Paulette Romero  Identity Verified
Colombia
Local time: 19:30
English to Spanish
+ ...
Genius!! Dec 14, 2016

Mikhail Popov wrote:

Sometimes CodeZapper doesn't help. Then you can save DOC as DOCX or DOCX as DOC. It helps from time to time.
If we are talking about MS Word document, of course


THank you for posting this! You just saved me! I translated an 8000 word .docx file and when it came time to export it kept giving me an error and it refused to export. I took you suggestion, changed it to .doc, reloaded it, pre-translated the whole thing then hit export and it worked!!! Thank you!!


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