Difficulty exporting SDL Trados package from MemoQ
Thread poster: annspanish

annspanish  Identity Verified
United Kingdom
Local time: 13:31
Member (2014)
Spanish to English
Oct 10, 2016

I am using MemoQ 2015.

I received a Trados Studio package (.sdlppx) and imported it into MemoQ. The file extension changed to .SDLXLIFF. The translation memory was also imported, and I completed the translation.

Everything appeared to go smoothly, until I attempted to return the package.

When I clicked on 'Export (Stored Path)', a message was displayed, saying that the export had failed. I tried again, clicking on 'Export (Dialogue)' and the same thing happened.

I was finally able to export the bilingual file, but when I returned it to the outsourcer, they replied that the file was illegible, due to the amount of code it contained.

I have spent several hours trying to discover where I am going wrong, to no avail.

I would be extremely grateful if someone could help me with this.

I'm certainly no expert, but I am generally able to use the basic functions of MemoQ; this is the first time I have needed to import/export a package.

Many thanks


 

Minh Nguyen  Identity Verified
Vietnam
Local time: 19:31
English to Vietnamese
Run QA Oct 10, 2016

Hi Ann,

You may want to run QA on your files to see if you can find any errors (missing tags etc.)

Open your project in memoQ, right click on the files and choose Tasks -> Run QA from the popup menu.

Hope this helps.


 

Agnes Lenkey  Identity Verified
German to Spanish
+ ...
Special characters in the title Oct 10, 2016

Hi Ann,

I once had a problem with exporting InDesign files through the LanguageTerminal of memoQ, and at the end it turned out that the problem was in the titles. They contained special letters (á, í, ő) and for this reason memoQ somehow couldn't cope with it.
Since then I pay attention to (=avoid) any special characters (sometimes even avoiding spaces) in titles.

I successfully import and export Trados packages with memoQ, so I don't know, but I know it is very important to tell the client (agency) that you will work with memoQ. Knowing this, the PM can prepare the correct package for you. Communication is essential, as always.

Please inform here about the solution you finally encounter, or what the problem was. I am very curious to hear about it, thanks.

Hope you'll find a quick solution to this. If you export in rtf-bilingual file (Word document), they should see the same thing as you, I'm perplexed about this issue.

Best regards,
Agnes


 

annspanish  Identity Verified
United Kingdom
Local time: 13:31
Member (2014)
Spanish to English
TOPIC STARTER
Problem resolved Oct 10, 2016

Many thanks to Minh and Agnes for your replies.

There were no special characters in the title, so that was not the cause of the problem on this occasion, but it will be something useful to bear in mind for the future.

The QA check set me onto the right path. I ran the QA check, corrected or ticked 'ignore' against each point, then tried to export the package again.

The export failed again, but I clicked on 'more' in the error pane (there was some detail about xml not being well set up), then clicked on 'ok', and the .sdlrpx file had been created, albeit with warnings.

Obviously, I had done something not quite correctly, but at least I managed to export the package.

Once again, thank you so much for taking the time and trouble to try to help.

Best wishes

Ann


 


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