Cannot check out online project
Thread poster: Lincoln Hui

Lincoln Hui  Identity Verified
Hong Kong
Local time: 03:28
Member
Chinese to English
+ ...
Jul 13, 2017

General error.
TYPE:
System.NullReferenceException

MESSAGE:
Object reference not set to an instance of an object.

SOURCE:
MemoQ.TranslationMemory.GUI

CALL STACK:
at MemoQ.TranslationMemory.TMFunctions.UnregisterAndDeleteLocal(Guid guid, Boolean deleteFiles)
at MemoQ.Project.Synchronization.ServerProjectImportController.cleanupOnCancelAndError()
at MemoQ.Project.Synchronization.ServerProjectImportController.DoJob()
at MemoQ.Common.Job.JobBase.Execute(Object o)


Version is 8.1.5 and OS is Windows 10 with current updates. I have already tried deleting preferences.xml (and the other XML files) from the AppData\Roaming\MemoQ folder to no avail.


 

Maija Cirule  Identity Verified
Latvia
Local time: 22:28
Member (2014)
German to English
+ ...
Try Jul 13, 2017

to restart MemoQ

 

Lincoln Hui  Identity Verified
Hong Kong
Local time: 03:28
Member
Chinese to English
+ ...
TOPIC STARTER
Let's just say all standard troubleshooting avenues are exhausted Jul 13, 2017

Maija Cirule wrote:

to restart MemoQ

I have restarted MemoQ, I have restarted the PC, I have reinstalled MemoQ.


 

Maija Cirule  Identity Verified
Latvia
Local time: 22:28
Member (2014)
German to English
+ ...
Maybe Jul 13, 2017

ask the client to reassign the project, it sometimes helps

 

Lincoln Hui  Identity Verified
Hong Kong
Local time: 03:28
Member
Chinese to English
+ ...
TOPIC STARTER
Solved Jul 14, 2017

Version incompatibility - had to revert to an earlier version.

 

HabitusLanguage  Identity Verified
Sweden
Local time: 21:28
Member (2013)
French to Spanish
+ ...
Any info on which versions (Windows and/or memoQ) to revert to? Jul 14, 2017

I just ran into this same issue, which definitely would seem related to some update. I reverted both the latest July 12th updates of Windows 10, AND the latest memoQ update (8.1, build 33 to 8.1). Any info on which versions you reverted to Lincoln?

Thank you,

//Erik


 

Lincoln Hui  Identity Verified
Hong Kong
Local time: 03:28
Member
Chinese to English
+ ...
TOPIC STARTER
2014 R2 Jul 14, 2017

Client server didn't support 8.1.

 

HabitusLanguage  Identity Verified
Sweden
Local time: 21:28
Member (2013)
French to Spanish
+ ...
Thanks Lincoln! Jul 14, 2017

OK, so I'll go further back then. It actually does make some sense.

Cheersicon_smile.gif


 

evawin  Identity Verified
Denmark
Local time: 21:28
Member (2010)
English to Danish
Same problem, no solution Oct 23, 2017

I have just rejected a project with MemoQ as I could not open it from a remote server. I have tried on two computers, the one with Windows 7 and the other Windows 10 (both MemoQ 2013), and receive same error: Object reference not set to an instance of an object, but with Source: System Windows. Forms.
I've tried to find solution online but without luck. I have even send the ticket to Kilgray. They responded very quick only to say that I don't have right to support any longer.
Therefore all help will be appreciated!

/Eva


 


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