International Translation Day 2018

Join ProZ.com/TV for a FREE event September 25-26th celebrating International Translation Day! 50+ hours of content, Chat, Live Q&A & more. Join 1,000's of linguists from around the globe as ProZ.com/TV celebrates International Translation Day.

Click for Full Participation

memoQ 8.4 will only accept CAL licenses?
Thread poster: Maria Simmen

Maria Simmen
Germany
Local time: 20:57
Member (2009)
English to German
+ ...
Apr 26

Right, I'll try and keep it brief, even though it's late and I'm fed up with memoQ right now.

I've got memoQ 8.4 installed, don't own a license. A client of mine wants to make an ELM license available to me, but my version insists on CAL. The options shown to me in the activation wizard are something along the lines of:

1) I'm a new user, ....
2) I've already got a serial number
3) I want to use CAL through the internal network

I just checked on my other laptop, same installation and there the options are

1) I wish to update my licenses from Kilgray's central server
2) I wish to update my ELM linceses...
3) I wish to configure CAL

So where is the option "I wish to configure ELM" in the installation on my new machine, please? And more importantly, why did it change in the first place? I'm 100% sure I didn't mess with the configuration.

Thanks and good night!


 

CD_Schuster
Germany
Local time: 20:57
German to English
+ ...
No serial number? May 26

Even though this reply is late, it may still help for future projects:

Does your new memoQ installation have a serial number entered? I believe this is the reason, why it differs from your other laptop (which probably has a serial number). memoQ links any licenses to your serial number, so this would explain why ELM is not displayed as an option. I have no experience with CAL, but maybe it does not require a serial number.

In order to find this out, click on the blue "memoQ" button in the top left corner of the memoQ home screen.

If indeed there is not serial number, you can copy the serial number from your other laptop, changing the last digit to a "2". Hopefully, this will solve the problem.

You can find more precise instructions here: https://help.memoq.com/8-4/en/Places/change-serial-number.html

Greetings,
Chris


 

Maria Simmen
Germany
Local time: 20:57
Member (2009)
English to German
+ ...
TOPIC STARTER
No serial number! But... Jun 4

Cheers for that, Chris!

You're right, my new memoQ installation (the one asking for a CAL license) does not have a serial number. But the option to change the serial is grey, so I can't use that either. I reckon this might be because I didn't purchase the software, I just downloaded it in order to use it with licenses provided by my clients - who only provide ELM licenses, sigh....


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

memoQ 8.4 will only accept CAL licenses?

Advanced search






Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »
Wordfast Pro
Translation Memory Software for Any Platform

Exclusive discount for ProZ.com users! Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value

More info »



Forums
  • All of ProZ.com
  • Term search
  • Jobs
  • Forums
  • Multiple search