I just discovered that a payment from Germany was considerably reduced; either the rate used was wrong, or the customer expected me to pay the charges.
You should be able to get a detailed breakdown of payment details from your bank.
The recent introduction of IBAN numbers (International Bank Account Numbers) was supposed to facilitate the payments, but I found my bank had no idea what they were; I had to explain to my UK bank manager what I was talking about.
True - may I ask which bank you're using? Most of the major UK banks already have IBAN info on their websites.
Banks still want the address of the foreign bank I want to make payments to, which in fact is contained in the IBAN number.
Er... not really - although the IBAN contains the sort code (BLZ in Germany), it's the SWIFT BIC (Bank Identifier Code) that is tantamount to the bank's address.
It is rumoured on the continent that transnational charges within Europe will be dropped from 1 July 2003, but British banks seem ignorant of this...
Not a rumour (as confirmed on the website of the UK Treasury), but the implementation of European law. Also, charges will not be dropped, but will have to be brought in line with those for national transfers. Note that this applies to payments in euro only.
HTH - Ralf