Getting started with Paypal for payments from clients and invoices, any advice?
Thread poster: Emma Hradecka

Emma Hradecka  Identity Verified
Czech Republic
Local time: 07:19
English to Czech
+ ...
Apr 20, 2009

Hello, I've just created a Paypal account to pay for my ProZ membershipicon_smile.gif. And I thought that as I now have an account I could make use of it in money dealings with my clietns. I wanted to ask you how it works.

What if someone wants to pay me using Paypal? What's the procedure?

They also offer to add a Paypal button on you web pages but it seems it's always linked to a particular product with a particular price - seems like I can't have a general button someone would click and enter all the data and pay for a particular translation...

Have you ever used their invoices? I use a Czech invoicing programme but hopefully, I'll get clients from other contries, and I can't have the headings etc. in any other language than Czech on my invoicesicon_frown.gif. Does Paypal invoice system help?

In various ProZ discussions there appear various opinions on Paypal. Some are quite old (2001 and the likes) - what experience do you have now in 2009?

Thanks a lot for all your answers!

[Subject edited by staff or moderator 2009-04-21 17:58 GMT]


 

Manuela Dal Castello  Identity Verified
Italy
Local time: 07:19
English to Italian
+ ...
So... start using Paypal... Apr 20, 2009

Hi,
If you want to be paid using Paypal you just need to advise your name and corresponding e-mail address. The client will just need those data to send you the payment.

If you want to PAY using Paypal, you need to follow the procedure you find on the site, that is you need to become a "certified" user. Shortly, they try debiting you 1 euro, and then they credit you the same amount: it is needed just to check if the account or credit card number you gave for payments are ok.
It will take a few days before the procedure comes to an end.

I think you can follow indications on their site, they are quite clear.
I never used their invoicing system, then I can't help for this.

Have a nice day!
Manuela


 

Emma Hradecka  Identity Verified
Czech Republic
Local time: 07:19
English to Czech
+ ...
TOPIC STARTER
Easier than expected Apr 20, 2009

It seems that both performing and receiving payments is easier that I expected. Thanks, Manuelaicon_smile.gif

 

Cetacea  Identity Verified
Switzerland
Local time: 07:19
English to German
+ ...
Paypal Invoice System Apr 20, 2009

The PayPal invoice system is pretty straightforward to use. Click on the "Request Money" tab, then choose "Create an Invoice". The system lets you save invoice templates, so once you created your standard invoice, all you'll have to do is add individual figures and addresses each time you use it.


However, if you plan on receiving money by way of PayPal on a regular basis (more than five times a year, I think), you'll have to change your status to "Merchant", but I think the system will prompt you to do so automatically.

By the way, my experience with PayPal has been positive only. No problems whatsoever.


 

Penelope Ausejo  Identity Verified
Spain
Local time: 07:19
English to Spanish
+ ...
Depends on where the money "comes from" Apr 20, 2009

If your client sends you the money from their PayPal balance or if he uploads the funds from his bank account, you can keep a personal/free account. If they pay you uploading the funds from a credit card, then you have to upgrade.

Cetacea wrote:

However, if you plan on receiving money by way of PayPal on a regular basis (more than five times a year, I think), you'll have to change your status to "Merchant", but I think the system will prompt you to do so automatically.


 

Eko Wahyu Setiawan  Identity Verified
Indonesia
Local time: 12:19
English to Indonesian
+ ...
paypal account Apr 22, 2009

Manuela Dal Castello wrote:

If you want to PAY using Paypal, you need to follow the procedure you find on the site, that is you need to become a "certified" user.


I think it's "verified user", not certifiedicon_smile.gif

there are three type of accounts in paypal: personal, premiere, and business. Each account has different purposes. For individual who frequently receives money from paypal and credit cards but tries avoid much additional fee, premiere account is the best. You can spend and receive unlimited amount of money with this account.


 

Diana Arancibia  Identity Verified
Local time: 02:19
English to Spanish
+ ...
How do I collect money deposited in my PayPal account? Help! Apr 26, 2009

Please, I need some advice on how to collect money ( little) that a client deposited in my account at PayPal. I've e-mailed them twice and there's no answer. Could you help, please? This is the first time I've used my account, and I don't know what I should do. Thanks.

 

Katalin Horváth McClure  Identity Verified
United States
Local time: 01:19
Member (2002)
English to Hungarian
+ ...
Paypal in Argentina Apr 27, 2009

Diana, take a look at this page:

https://www.paypal.com/us/cgi-bin/webscr?cmd=_display-approved-signup-countries

I see Argentina in the group that allows sending and receiving money, but in order to withdraw it, it seems you need to have a US bank account. The other alternative is requesting a check, but I assume that would be a regular US check and it may be complicated and expensive to cash such a check in Argentina.

The Help file describes the withdrawal procedure:

How do I withdraw funds from my PayPal account?

To withdraw funds to your bank account:

1. Log in to your account.
2. Click the My Account tab.
3. Click Withdraw at the top of the page.
4. Click the Withdraw funds to your bank account link.
5. Enter the requested information and click Continue.
6. Click Submit.


To withdraw funds by requesting a check:

1. Log in to your account.
2. Click the My Account tab.
3. Click Withdraw at the top of the page.
4. Click the Request a check from PayPal link.
5. Enter the requested information and click Continue.
6. Click Submit.

Note: A fee of $1.50 USD will be applied to each check withdrawal.


The other option is that you use the money in your Paypal account to pay for items you buy over the internet.
Katalin

[Edited at 2009-04-27 02:17 GMT]


 

Emma Hradecka  Identity Verified
Czech Republic
Local time: 07:19
English to Czech
+ ...
TOPIC STARTER
Another question - money transfer... Apr 27, 2009

I haven't had much experience with Paypal yet, either, and wanted to ask you whether it's also so "complicated" to transfer the money from Paypal to your bank account (mine is a bank account in a CR-based bank).
Thanks for your answers.


 

Katalin Horváth McClure  Identity Verified
United States
Local time: 01:19
Member (2002)
English to Hungarian
+ ...
Local withdrawal in the Czech Republic Apr 27, 2009

Emma,
Please refer to my previous posting.
The first link there shows what kind of transactions are possible in each country.
The Czech Republic is the first on the list of countries where you can withdraw to a local bank account.
All you have to do is follow the withdrawal procedure which is also in the quote in my previous post.
I assume the very first thing you need to do is register your bank account, and you may need to verify that it indeed belongs to you.
I am not sure what the procedures are these days, but you will probably get step by step instructions on the site.
They may ask for personal identification, and then the bank account could either be verified by sending them copies of bank statements or they may do a small deposit in your account first and then you would need to enter the verification code included in the transfer notes.
Katalin


 

Andreas Nieckele  Identity Verified
Brazil
Local time: 02:19
English to Portuguese
Xoom.com Apr 27, 2009

If you need to easily withdraw funds from your PayPal account and PayPal does not opperate with banks from your country -> www.xoom.com

 

dd dd
Local time: 13:19
English to Chinese
+ ...
An upsetting experience with Paypal Apr 30, 2009

Cetacea wrote:

However, if you plan on receiving money by way of PayPal on a regular basis (more than five times a year, I think), you'll have to change your status to "Merchant", but I think the system will prompt you to do so automatically.




Before today, I had received money through Paypal for more than 10 times (all are small amounts) and was never prompted to upgrade. So I don't think it is about how many times you have used Paypal to receive money, but whether the client pay you by his Paypal balance or credit card.

Today, I received a payment from a translation agency by Paypal, and the agency paid by credit card. Paypal prompted me to upgrade my account to advanced/corporate status. I had to refuse the payment and asked the agency to pay me by Moneybookers. I told the agency to charge any penalty fees to me and thus lost USD5. This is quite an upsetting experience.

And when I got on Proz to see whether others have met this same problem, I saw this thread ...

[Edited at 2009-04-30 10:20 GMT]


 

dd dd
Local time: 13:19
English to Chinese
+ ...
Moneybookers Apr 30, 2009

However, for Moneybookers, I've heard another horror story.

It is said that after your transactions with Moneybookers have accumulated to a certain amount, Moneybookers will freeze your account.

I don't know whether this is true.

[Edited at 2009-04-30 10:14 GMT]


 

José Henrique Lamensdorf  Identity Verified
Brazil
Local time: 02:19
English to Portuguese
+ ...
PayPal in Argentina, Brazil, and some other countries May 5, 2009

Katalin Horvath McClure wrote:
I see Argentina in the group that allows sending and receiving money, but in order to withdraw it, it seems you need to have a US bank account. The other alternative is requesting a check, but I assume that would be a regular US check and it may be complicated and expensive to cash such a check in Argentina.


Absolutely right, Katalin. I can tell you from my experience in Brazil.

The solution in 30+ countries (Argentina included) is Xoom - http://www.xoom.com . Of course it involves additional charges, and the exchange rates their local partner bank pays are lower, but the funds from PayPal (at least in Brazil) will hit your local bank account on the very next banking day as a cash deposit. Everything is done online.

I don't know how the banking system in Argentina works. Due to absurdly high inflation rates we had quite a while ago, Brazil still has the fastest banking system in the world. This requires everything to be absolutely accurate. Inter-banks transfers are processed overnight (DOC) up to BRL 5K; for higher amounts (TED) they are processed in 20 minutes during banking hours! If it's between branches of the same bank, it's done in real time, even off banking hours.

The reason I'm explaining all this stems from a personal experience. A local client sent me a DOC worth 2K. All my information was correct, including my 11-digit tax ID, but she mistyped the control digit in my bank account number: instead of a 6 she entered a 5. The money "vanished" from her account, did not turn up in mine, and only reappeared backdrafted to her account three days later, as there was an account number mismatch.

Though it might be tempting to save the PayPal fees by asking your client to pay you directly via Xoom, I'd advise against it. I think it's safer to control both ends of the transfer. As Xoom requires (at least in Brazil) a lot of personal and banking data on you - not only an e-mail address like PayPal - chances for a mistake increases. If anything is mistyped, you will be able to fix it either as sender or as receiver. If you are not the sender, i.e. the owner of the money until it reaches the receiver, the client will have to check and fix what went wrong at PayPal, consequently at Xoom, and then at Xoom's partner bank in your country.

Some clients are Xoom-savvy, but not so many of them really.


 

Alex ST  Identity Verified
Indonesia
Local time: 12:19
Member (2009)
English to Indonesian
+ ...
Paypal Accounts May 20, 2009

Eko Wahyu Setiawan wrote:

For individual who frequently receives money from paypal and credit cards but tries avoid much additional fee, premiere account is the best. You can spend and receive unlimited amount of money with this account.


If you want to use personal account, when you receive money it will be free if the source of payment comes from Paypal Balance, Paypal eCheck, or Bank transfer. But you will be charge some amount (if not mistaken about 3,9% ++) if the source payment comes from credit card or debit card, and it's only three times per year to receive money from this source.

On the other hand, if your account is premier, you will be charged 3,9% ++ if outside some countries with payment source come from either Paypal Balance or Credit Card, but you may receive unlimited transfer.

Paypal is good and they are very professional. Ask help to their help Response for whatever question and they will come back to you with answers. But, what I know, Moneybookers is much cheaper than Paypal in taking fee.

Have a nice business


 


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