Moneybookers blocked
Thread poster: Tamer Mekhimar

Tamer Mekhimar  Identity Verified
Egypt
Local time: 19:52
Member (2009)
English to Arabic
+ ...
Apr 5, 2010

Hello;
I tried to log in to my mb but I found a message saying "



Your account is locked for outgoing transfers therefore we cannot complete this transaction.

Please be patient and a member of the Moneybookers Team will be in touch with you.

However, I tried to google this problem and found many people complaining about the same issue and other saying MB is trying to be like pp. Any idea how to unblock the account?

Thanks!


 

Ali M. Alsaqqa  Identity Verified
United States
Local time: 12:52
English to Arabic
your country info Apr 5, 2010

I don't use MB, I use PP. But I think this might be because

when you registered your account, you may have mentioned that

you are in a country other that the one you are really in. Your IP

will indicate that.


 

Tamer Mekhimar  Identity Verified
Egypt
Local time: 19:52
Member (2009)
English to Arabic
+ ...
TOPIC STARTER
Correct registration Apr 5, 2010

Hi Ali;
Thank you for your reply. In fact this was not the first time to use the MB.
Actually, this problem is very strange.

Regards,
Tamer


 

Mohamed Mehenoun  Identity Verified
Algeria
Local time: 18:52
Member (2008)
English to French
+ ...
Get in touch with them Apr 6, 2010

Salam,

You just need to use their interface and contact them, they probably need a copy of your passport or of your residence proof.

Regards,

MoH


 

Cristián Bianchi-Bruna  Identity Verified
Costa Rica
Local time: 11:52
Italian to English
+ ...
Good luck contacting MB C/S Apr 6, 2010

Unfortunately, their C/S department leaves a lot to be desired. I tried them to resolve a serious matter (my account being emptied after I was required to change my password when logging to MB), and basically they started asking for a lot of useless requirements until I gave up. These guys should work at the DMV...

 


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