Problems using moneybookers.com
Thread poster: yugoslavia

yugoslavia
United States
Local time: 09:30
English to Spanish
+ ...
Aug 24, 2011

Dear colleagues,

I'm writing because I have been using Moneybookers.com to receive the payments for translation projects from some overseas customers in Spain, UK and Ireland. One of my clients in South Korea tried to send me a payment of $104.80 for an English proofreading that I did in July but I can't receive the payment. The payment transaction doesn't go through.

Any of you know what could be wrong with Moneybookers now?

This never happened to me before.

Thanks for all your suggestions.

Best regards,

Yugoslavia


 

Erik Brinkhof  Identity Verified
Vietnam
Local time: 20:30
English to Dutch
+ ...
Contact MB Aug 24, 2011

Ask your client for a screen print of the transaction and contact Moneybookers.

 

Harry Bornemann  Identity Verified
Mexico
English to German
+ ...
Search for the error Aug 24, 2011

  • Did this client ever send money via Moneybookers before?
  • Did he get any error message? (Maybe his balance or transaction limit is temporarily used up?)
  • What does Moneybookers' support say about it?


[Edited at 2011-08-24 07:01 GMT]


 

yugoslavia
United States
Local time: 09:30
English to Spanish
+ ...
TOPIC STARTER
Problems using moneybookers.com Nov 29, 2011

Dear colleagues,

I'm sorry about the delay replying to you. The Moneybookers account of my client in South Korea was blocked that's why he couldn't submit the payment to me.He finally did PayPal.

Thank you very much for all your help and suggestions

Have a good Christmas season!!

Yugoslavia


 


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